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Reviews (696)
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All reviewspaella dinnerbigger bathroomdecent hoteldecent stayneeds renovationwalk minutesspanish sausagequiet neighborhoodciudad de las artesair conditionerbus stop rightcity centrerooms are bigmetro stationbreakfast selectionhot and cold foodthe hotel staff
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2 - 7 of 696 reviews
Reviewed 4 weeks ago

Room very nice. Sallo (spelling?) in reception was terrific. She will go far in hospitality business. Hotel was very clean and rooms were also. Breakfast selection was good. Would recommend. Needed to use taxis to visit city centre.

Stayed: April 2018, travelled as a couple
Thank Graeme G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear Graeme,
Thank you so much for your great comments. We are glad that you enjoyed your stay with us and that you value the cleanliness of our rooms and the quality of our breakfast. We will transmit your comments to Salud. in recepction department. We hope to see you back soon!
N.C General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Large end bright room, comfortable bed, changed linen on time. Very friendly staff, great facilities.Only one discontent: they did not wash down in the bathroom on the four days we were staying. otherwise everything was okay

  • Stayed: June 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Aurel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear Aurel,
Thank you so much for your great comments! We are glad that you value the kindness of our staff and the comfort of our beds. It's strange to read your comments about the bathroom as we clean the whole room (including barhrooms) each day.
Kind regards,
N.C General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

A decent hotel close to city of arts and sciences. This means 02 of the big malls El Saler and Aqua and close to it. Decent rooms although faced difficulty quite a bit with the AC in the room as it was not cooling at all. Breakfast is also decent.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Service
Thank annapaul2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear Anna Paul,
Thank you for your comments. We are glad that you had a nice stay with us and that you value our location, our rooms and also our buffet breakfast. We regret if you have difficulty with the AC System.
Regards
N.C General Manager

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Reviewed 15 May 2018

Room was clean and tidy and was cleaned everyday. It was very relaxed and had very good beds. Slept really well. Location was very close to a supermarket, and busstops and thus connected to the barrio el carmen in 10 minutes. Metro was 10 minutes walk and ciudad de las artes y las ciencias was about 15 minutes walk. Lastly the bar provides some wonderful cocktails for a fair price Some points of improvement are in the bathroom, where there was no toiletbrush and also the shower would switch from the tap to the showerhead as the pin was a bit loose.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

We previously stayed in Sercotel Palace and had an amazing experience. The stay at this hotel was slightly disappointing compared to the Sercotel Palace hotel. Short staffed and they were training one of the receptionists who kept making errors which delayed time and the whole experience.
Basic heating facilities were not available during chilly nights which was also disappointing.
Overall, it was clean, cheap and convenient so if you are not looking to spend a lot of time at the hotel then I would recommend this.

Stayed: May 2018, travelled with family
Thank Ansilla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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