This hotel is gorgeous, the rooms are amazing and kept amazingly clean by the maids who come everyday and we're very polite while we were sleeping in late and came back later and did it. The facilities were really good, the roof top bar and pool had stunning views, however, we were slightly disappointed by the staff. We waited a very long time for drinks from the bar, we all ordered at the bar and were told the drinks would be brought over for us. While we were waiting 3 more groups of people came in and all got drinks before us, nobody was apologetic that we had waited so long. The reception staff when checking in were very slow and didn't seem to care. Because of this we spent as little time as possible in the hotel for our trip. We did leave on a high note as what we assumed was the manager, who was working on reception, was kind and friendly.
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- Also Known As:
- Barcelo Valencia Hotel Valencia