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MarkoRijeka
Rijeka

unique and beautiful

5.0 of 5 bubblesReviewed 25 Jul 2024via mobile
The hotel was recommended to us by friends. Unfortunately, in our travel plan, we planned for Matera 1 night. The whole of Matera and the hotel are unique. Friendly, helpful staff, from the parking lot in the center of the hotel. Everything was great. The rooms are super neat and the beds are comfortable. We would definitely come again
Date of stay: April 2024
Room Tip: Just come
Trip type: Travelled with family
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2 - 7 of 68 reviews
Reviewed 23 July 2024

This is a very special hotel. The rooms are beautiful and unique, the staff is warm and friendly, and the location is perfect for exploring Matera. I would love to return. The experience of sleeping in a “luxury cave” is something I won’t soon forget!

Date of stay: July 2024
Trip type: Travelled with friends
Thank Explorer641125
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2024

What an amazing find! The Pianelle resort is exceptional. Nestled in the heart of the city, great access to bars and restaurants. The rooms are amazing and carved into the rock or renovations to feel so special. This is a definite must stay experience. Staff are very friendly and helpful. Would definitely recommend and stay here again!!

Date of stay: July 2024
Trip type: Travelled with friends
Thank Paul W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2024

We were extremely impressed with this hotel. The room we stayed in was beautiful and well appointed. All of the staff was most helpful and welcoming! Particular mention to:
Asia in housekeeping who was so lovely-she went out of her way to accommodate our requests and made sure she was there to say goodbye when we checked out. She is a breath of fresh air and an asset for this hotel!
Christian at check in was most helpful to make recommendations for restaurants in the area and help us with transportation options.
The breakfast offered was excellent with many options and traditional Piatto Cialledda and Foccacia which were both delicious!
The hotel is centrally located in the Sassi with many restaurant options nearby.
We wouldn't hesitate to recommend this delightful hotel and would stay there again without any hesitations!

Room tip: Use the hotel's recommendation for parking rental car in Matera garage-they offer a shuttle to and from the garage.
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank W6309OXtraceya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2024 via mobile

What a beautiful hotel. Amazing location, fantastic interior and delightful staff.

The rooms are just amazing and breakfast was very good. It is situated right in the heart of the historic town with lots of great restaurants near by.

The housekeeper should be treasured - she was amazing and the porter was really nice as well

Well worth a visit

Date of stay: June 2024
Trip type: Travelled as a couple
Thank LiamBateman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2024 via mobile

My wife and I stayed here for one night to see Matera. The hotel, our room, and amenities were all outstanding. A particular compliment to Rocco at the reception desk who gave us great advice for our next stop in Bari and Linda at the bar who was very gracious. The location is perfect to walk and see the sights of Matera. I agree that using the hotel’s parking arrangement outside of Sassi with the accompanying shuttle is the best way to proceed.

Room tip: Use the parking garage option which even with the fee is the best way to go.
Date of stay: June 2024
Trip type: Travelled solo
Thank Jeff H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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