I recently stayed at Sassi Hotel - Matera and was thoroughly disappointed with my experience. The rooms are in desperate need of renovation and updating - the furniture is old and creaky, and the decor is tired and outdated.

But the real issues began when I entered my room. The cleanliness was appalling - there was dust and dirt everywhere, and the bedding was stained and worn out. I even found a spider crawling on the bed! The bathroom was no better, with mold growing on the walls and a perpetual musty smell.

The breakfast was also extremely basic, with a limited selection of stale pastries and overcooked eggs. And to top it all off, the service was unfriendly and unhelpful.

I was really looking forward to exploring Matera, but the Sassi Hotel's subpar conditions and service made my stay a complete disappointment. I would not recommend this hotel to anyone, and I hope they take the necessary steps to improve the conditions and service.

We stayed as part of an Exodus tour group - rooms extremely varied with some renovated rooms/caves which were pretty but still damp and so made all belongings damp and smelly. Our cave was very old with sofa beds and a tiny bathroom that was horrible - small and dirty. Of our group of 16 - 6 people asked to move and this was accommodated after one night. If you are going with exodus ask for a renovated room and pay for the upgrade it will be worth it.
Breakfast is good with great views from the terrace. Don’t take good luggage as these are dragged and bounced down the steps . Avoid room 608.

Unique accommodation sleeping in a cave. However air conditioning not working properly, no electric kettle to make a hot drink. Apart from that little groan, a wonderful experience. A tour of this ancient city is a must for all history lovers.