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ajne43
Newcastle upon Tyne, United Kingdom

Tasteful and comfortable.

4.0 of 5 bubblesReviewed 13 Oct 2024
We wanted to stay in the Sassi and Matera was the one place on our road trip that had "luxury" hotels, so we decided to go to the Sant'Angelo Residenze. So happy with our choice. The room was about 300 metres from the main hotel. It was was really comfortable, spacious and tastefully decorated and furnished. Reception was very helpful, recommended a nice restaurant for dinner.
Date of stay: October 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biagio Spagnuolo, Direttore generale at Sant'angelo - Le Residenze, responded to this review
Responded 13 Nov 2024
Dear guest,

Thank you so much for sharing your experience! We're so happy to hear that you had such a positive stay at Sant'Angelo - Le Residenze.

We truly appreciate your feedback and hope to welcome you back to Matera on your next visit!

Kindest regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (314)
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1 - 6 of 314 reviews
Reviewed 9 October 2024 via mobile

From the arrival at the carpark, transfer to the hotel and being greeted with such professional staff, all was a breeze, considering the roads closure due to G7 meeting, the Caveroom was a dream, diner at the restaurant was superb with the breathtaking view of Matera at night...breakfast superb and cafe by the barista Michele( sorry if wrong spelling) delicious , we couldn't stay longer, was my only lament..

Room tip: Have a room with a view, it will make a difference
Date of stay: October 2024
Trip type: Travelled as a couple
Thank C553APpeterb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biagio Spagnuolo, Direttore generale at Sant'angelo - Le Residenze, responded to this reviewResponded 13 November 2024

Dear Peter,

Thank you so much for your wonderful review! We're glad to hear that your arrival and stay went smoothly despite the challenges with the road closures for the G7 meeting.

Michele will be happy to know that his coffee made a lasting impression!

We hope to welcome you back for a more extended stay in the future. Thank you again for your kind words!

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2024

The rooms are located in different buildings in the old town of Sassi. The rooms are equipped with every comfort and offer an authentic experience. The breakfast buffet is fantastic. The shuttle service from the parking garage to the hotel worked very well.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daniella M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biagio Spagnuolo, Direttore generale at Sant'angelo - Le Residenze, responded to this reviewResponded 13 November 2024

Thank you for the lovely review! We're so glad to hear that you enjoyed your stay at Sant'Angelo - Le Residenze: we strive to create a space where past and present meet, blending the history of the area with modern comforts.

We hope to welcome you back for another memorable stay!

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2024

Spent one night only in Sante'angelo - Le Residenze ... it was fabulous in every way. Our room had an amazing view and a beautiful balcony. The design and furnishings were simple but stylish. The staff were amazing.
I really can't wait to go back. A little bit of heaven in the most beautiful setting imaginable.

Date of stay: September 2024
Trip type: Travelled with family
Thank gwendolen50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biagio Spagnuolo, Direttore generale at Sant'angelo - Le Residenze, responded to this reviewResponded 13 November 2024

Dear guest,

Thank you so much for the beautiful review!

We truly appreciate your kind words and can't wait to welcome you back for another memorable stay at Sant'Angelo - Le Residenze.

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2024 via mobile

Absolutely amazing! The room, location, staff, breakfast, everything was breathtaking! Amazing service! The room was very spacious, the bathroom had a great and big shower area and there was also a balcony in the bathroom. Amazing view from the Sassi! Everything was very well thought, very cool architecture!

Date of stay: August 2024
Trip type: Travelled with family
Thank SamaraOlson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biagio Spagnuolo, Direttore generale at Sant'angelo - Le Residenze, responded to this reviewResponded 13 November 2024

Dear Samara,

Thank you so much for the wonderful review! We are glad that you enjoyed our property and our facilities.

We truly hope to welcome you back soon for another unforgettable stay!

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2024

It was really wonderful experience.
Staff were extremely friendly, always smiling, ver polite and helpful.
They brought our luggage to the room and did not allow to carry it on our own.
Room was beautifully decorated and integrated into to the cave. Wow!
Highest class cosmetics up there:)
Breakfast is served in amazingly refurbished cave restaurant with a terrace to Matera. Food selection is a VIP class - from ordinary scrambled egg to fresh cheese and Michelin chef prepared pastries. Book your time to enjoy slow breakfast and celebrate life for such gourmet moments:)
Matera itself got some magic- you may walk those stony streets all day long and enjoy each corner for a beautiful pictures and restaurant with amazing food and souvenir shops.

We had a car. Hotel offers city parking and transfer from parking to hotel and backwards. This service costs 45 eur for the first night and 30 eur for the each next night. So it is really convenient and you do not need to take care about your car. Because parking in ancient Matera is allowed just with permission.
Next time we would stay ant Sant'Angelo without any doubts again:)
Compliments!!!!

Room tip: Use car parking service hotels offers. Take your time enjoy breakfast in their restaurant- it is wow!!!
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 670dainiusz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biagio Spagnuolo, Direttore generale at Sant'angelo - Le Residenze, responded to this reviewResponded 13 November 2024

Dear guest,

Thank you so much for the heartfelt review! We’re delighted to hear that you had such a wonderful experience at Sant'Angelo - Le Residenze.

We can’t wait to welcome you back next time!

Kindest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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