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All reviews sea view bay of naples the cliff bathing platform elegant hotel terrace restaurant private beach train station sun deck five minute walk half board sister hotel breakfast buffet is the main square fantastic hotel pastries piazza tasso
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Reviewed 4 weeks ago via mobile

My wife and I stayed at the Grand Hotel Royal for our honeymoon just last week. It's a stunning building and is brilliantly cared for. The inside and outside and clean, bright and welcoming and the staff were amazing. Everyone from the people on reception, the pool lifeguard, the porters, the chef's, the barmen and the waiters, all were very helpful and the service we received was brilliant.

The hotel has so many positives. The room was spacious and clean with a great view over the pool and sea. The pool is a good size and very well maintained. The private beach / sea area is well equipped for swimming, drinking and drying off in the sun. Food was lovely and the bar very well stocked.

The location was perfect for us. A five minute walk into Tasso square but far enough out to be peaceful with stunning views over the Bay of Naples and the marina from the large terrace.

Overall a lovely stay in a great hotel. We will definitely be returning!

Stayed: October 2018, travelled as a couple
1  Thank KennyMan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonino M, Proprietario at Grand Hotel Royal, responded to this reviewResponded 3 weeks ago

Grazie KennyMan7, we cannot thank you enough for your lovely review. We are thrilled that you appreciated our hotel, staff, location and services.
We cannot wait to welcome you back again to the Grand Hotel Royal.
Antonio Delfino
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We loved everything about Grand Hotel Royal. The staff was attentive and beyond generous. Overall, the hotel was very accommodating. We ended up getting a complimentary room upgrade, which definitely added a bit of luxury to our stay!! would stay here again in a heartbeat.

Room Tip: Go for the Jr. Suite. :-)
Stayed: October 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Sabrina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonino M, Proprietario at Grand Hotel Royal, responded to this reviewResponded 3 weeks ago

Grazie Sabrina E, thank you so much for your lovely review. We are delighted that you enjoyed your stay with us, we wish to welcome you back soon.
Antonio Delfino
Room Division Manager
Grand Hotel Royal Sorrento

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Reviewed 4 weeks ago

This 5* hotel is 5* in every way. All areas, especially our room, were very clean and the breakfast buffet was excellent. The staff were all very polite but much too formal for our liking as we would have liked to see a smile. The bar had no atmosphere and we were extremely disappointed with our evening on our 50th wedding anniversary when there wasn't even a special table reserved for us.

Room Tip: We had a prestige room, No. 517, which gave us a magnificent view across the Bay of Naples.
Stayed: October 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank colleen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonino M, Proprietario at Grand Hotel Royal, responded to this reviewResponded 4 weeks ago

Grazie colleen p. Thank you for your review. We're so pleased you enjoyed our hotel and staff.
We are focused to offer the best dining experience for our guest.
In your case, after the meal, we made a special cake for your wedding anniversary; we are sorry but we can guarantee the reserved table only at the begging the restaurant service.

We hope to welcome you again.

Antonio Delfino
Room Division Manager

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Reviewed 4 weeks ago

This hotel and its staff is amazing. You could not ask for better. The rooms are fabulous, with comfortable beds, gorgeous Neapolitan furniture, and lots of room.The staff cannot do enough to ensure you have a super holiday and it is a gentle 10 min stroll into the heart of Sorrento - what more could you want.

Room Tip: The sea views are fantastic
Stayed: October 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank Judith2710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonino M, Proprietario at Grand Hotel Royal, responded to this reviewResponded 4 weeks ago

Grazie Judith2710, thank you so much for your lovely review. We are delighted that you enjoyed your stay with us.
We wish to welcome you back soon,
Grand Hotel Royal

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Reviewed 8 October 2018

The Grand Royal is a traditional and comfortable grand hotel in the centre of bustling Sorrento. We had a room facing the pool. Although the bedroom was not large it was extremely well decorated and equipped. The whole hotel looks impeccable and the services are excellent. Good breakfasts and plenty of staff on hand to help. There is also beautiful grounds to enjoy.A nice touch: on my partner's birthday a birthday dessert was delivered to the bedroom. They had seen his birth date on the passport when checking in.My only criticism, some of the staff were a little formal and reserved where an extra smile might have helped. Overall though the hotel was most enjoyable and I would be very happy to return.

Room Tip: Take a room overlooking the pool or gardens as they are quiet.
Stayed: October 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank ashnick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonino M, Proprietario at Grand Hotel Royal, responded to this reviewResponded 4 weeks ago

Grazie ashnick, thank you so much for leaving us your fantastic review. We are delighted you appreciated your stay with us.

We hope it's not too long until your next visit!
Grand Hotel Royal Sorrento

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