We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic hotel with equally good staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Santa Chiara Boutique Hotel
Ranked #14 of 185 Hotels in Naples
Certificate of Excellence
Reviewed 17 September 2017 via mobile

We stayed in this hotel for 4 nights and couldn't be more pleased, the hotel itself is set on one of the busiest almost entirely pedestrianised streets in Naples beyond big doors with a key code for entry awaits a historical building which has been expertly converted to modern hotels rooms. The room was modern but with still historical touches such as the shutters on the windows, spotlessly clean and contained everything you could need. The room was very quiet despite the busy streets outside. On top of this the staff were the most helpful I've come across on all my travels from helping with luggage, complimentary drinks on arrival & a birthday, to trip advice & printing documents for us. All in all a top class 5 star service.

Stayed: September 2017, travelled as a couple
1  Thank AndyMaria2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (119)
Traveller rating
Traveller type
Time of year

4 - 8 of 119 reviews

Reviewed 17 September 2017 via mobile

We can thoroughly recommend this lovely hotel which has recently been constructed inside a 17th century building in the bustling old part of town in Naples. Our room (207) was enormous with timber floor, high ceiling, lots of light with large windows & beautiful furniture & bedding. The ensuite was the size of a normal bedroom!
The staff spoke perfect English & were extremely helpful , recommending a lovely little restaurant tucked away nearby when we asked their advice. As we were leaving early in the morning to catch a flight we would have missed their breakfast so they packed us a 'breakfast to go' which they gave us in the morning. We would definitely stay again at this serene, charming hotel.

Stayed: September 2017, travelled as a couple
1  Thank Mel495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

There are many hotels in Naples and many up-market stylish hotel too but i wanted somewhere that i wouldn't find in every corner of the world, something with a "je ne sais quoi" !
Definitely found it in Santa Chiara Hotel.

The entrance is in a courtyard hidden behind immense antique doors. (You will need the door's pin number to get in by the way, don't forget to email the hotel for when you arrive).

There is a tiny old fashioned lift big enough for 2 people and 2 small suitcases. Otherwise there are wide stone stairs.

The entrance is on the second floor. It is wonderful. Serene and chic. Stunning antique painted doors and ceiling blended with modern art.
We were warmly welcomed by lovely staff who showed us to our room quickly.

Breakfast is served until 10:30 and is plentiful. Fruit salad, Deli with fresh bread and eggs on request; delicious cakes, fresh juices, and of course fab Italian coffee.

The room was over 2 floors. Ground floor with king size bed, bathroom and shower room. And above a mezzanine with a single bed.

A chocolate was waiting for us on our bedside table.

The bathroom was well equipped with shower gel plus ladies intimate wash gel. Shampoo and conditioner.Body lotion. Tissue box and shower cap. Hair dryer.

The bed was perfect for me but my boyfriend found it a bit hard. Amazing Huge and thick wooden indoor shutters could be close to avoid early morning sun. The air con was much appreciated as it was quite warm despite the downpour in the first 2 days.

The staff were totally brilliant. assisting with printing our boarding passes to giving us train and boat schedules and discussing historical gems in and around the city.

Italian, French and English are spoken and perhaps even other languages!

The only tiny disappointment was that a bath tub or Jacuzzi would have been most welcome after waking 20km around Pompeii !!

This gorgeous, peaceful and serene treasure made our stay a truly great one.

A taxi dropped us on a piazza at the start of The pedestrian street on which Santa Chiara Hotel is literally barely 300m further surrounded by wonderful cafes.

Stayed: September 2017, travelled as a couple
2  Thank Ren_D361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017

Santa Chiara is in the Naples historic district. There are terrific restaurants, local boutique shops, gelaterias, beautiful churches -- all right outside the hotel. The hotel itself is small and beautiful, with many period pieces preserved, in one of the lovely, older buildings of Naples. As others have noted, it can initially be easy to miss. Cabs often drop you off right at the edge of the pedestrian area and, although it's just a very short walk to the hotel, if you don't know where you're going -- you don't know. Best to just ask the shopkeepers. The hotel is well known in the area and they will point you to the entrance.

The rooms are very spacious and very clean -- high ceilings, tastefully decorated, filled with light. We had two rooms -- both had large almost floor to ceiling windows that looked out onto the main street, with a small standing balcony to step out onto and view everything below. It's a lively, colorful area with lots of foot traffic. The windows appeared to be double glazed, and when closed provided quiet from the hustle and bustle below. The breakfast was good -- pastries, cheeses, sliced meats -- a typical Italian breakfast.

While the Santa Chiara is in the heart of the historic district, you can also walk down to the Lungomare area of the city which stretches all along the Bay of Naples. It's an easy walk, but about 20 minutes or so. This is a beautiful, panoramic area of Naples, with many restaurants along the water, and the spectacular view of Vesuvius across the bay.

Naples is an amazing city, but can be overwhelming -- staying in the Santa Chiara provides a lovely hotel, well positioned in an area of the city one would definitely want to visit, and yet close enough to the bay area to visit either by walking or by cab. We would recommend it for both families and other travelers.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank CLP1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

This is a terrific boutique hotel in the heart of historic Napoli. The location is within walking distance to many of the sights, and also close to delicious traditional restaurants. The staff were friendly and helpful, and our room was very spacious. The bathroom was a bit tiny, but this is typical for Italy based on our experience. Our room had a bed up in the loft area, which was quite hot in the summer even with the A/C on. Breakfast was included with the room, which was a nice added convenience as well (continental breakfast wasn't outstanding but was perfectly acceptable). Overall recommend.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank NYCtraveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Naples hotels
Hotel Piazza Bellini
#2 of 185 in Naples
2,160 reviews
Palazzo Caracciolo Napoli MGallery by Sofitel
Grand Hotel Oriente
#8 of 185 in Naples
1,074 reviews
Show Prices
Show Prices
Show Prices
San Ferdinando
La Ciliegina Lifestyle Hotel
San Ferdinando
Hotel Il Convento
Hotel Il Convento
#3 of 185 in Naples
985 reviews
San Ferdinando
Eurostars Hotel Excelsior
Show Prices
Show Prices
Show Prices

Been to Santa Chiara Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Chiara Boutique Hotel

Address: Via Benedetto Croce 23, 80134, Naples, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Naples > Pendino
Bar / Lounge Free Breakfast Suites
Hotel Style:
Ranked #14 of 185 Hotels in Naples
Price Range: $201 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Chiara Boutique Hotel 4*
Number of rooms: 7
Official Description (provided by the hotel):
The Santa Chiara Boutique Hotel is located in the historic Palazzo Tufarelli, a XVII building, along Spaccanapoli the famous street that bisects the city of Naples and a departing point for tours. Restored frescoes original wall-paper blend with a modern design creating an intimate and relaxing environment. Seven suites will satisfy the needs and desires of any traveler. The Santa Chiara Boutique Hotel is located downtown Naples, within a short walking distance from the city's main attractions such as Santa Chiara Cloister, San Gregorio Armeno, Piazza del Gesu, Piazza San Domenico Maggiore and the Veiled Christ at Cappella San Severo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda and Booking.com so you can book your Santa Chiara Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing