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“Pity about the shower...”

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Hotel San Francesco al Monte
Ranked #20 of 186 Hotels in Naples
Certificate of Excellence
Reviewed 7 October 2017

The hotel is rather lovely, positioned as it is in a 16th century monastery above the city. Full of history, it also has a wonderful open air restaurant and bar, with sweeping views over Naples. Truly spectacular.
We had booked a room with balcony so were allocated one without window(door only) to a sheltered balcony with same view as above. Beautiful. Sadly for a non smoking hotel however, the pot plant and dying foliage, were strewn with cigarette butts, indicating for our 3 night stay, that housekeeping did not manage this area at all...huge oversight. The previous smokers in the room were probably also responsible for the unpleasant room deodorizer that penetrated the room on our first night....I suspect this was to disguise the smell of smoke...But the room was dark and very quiet. The bathroom was way too small, with bidet, toilet and most ridiculous shower cocoon ever experienced. Its uneven flooring was nauseating and tiny size impossible to enjoy. The spa jets were also broken. Totally out of character for such an old establishment and replacement with something simple yet functional,highly recommended.The air conditioning was also very, very loud.
Reception and waiting staff were attentive and friendly. No complaints there. Overall, a well positioned, fairly priced hotel (we walked everywhere from here)

Room Tip: ask for balcony room WITH window
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 October 2017 via mobile

The hotel was wonderful and the view honestly breathtaking. You wake up looking at the Vesuv and just instantly want to go explore this crazy city. Everything was very clean and they managed the mix of modern and ancient styles very well. Staff was always very friendly and helpful. We could not use the pool because it was already too cold but it seems really nice. Oh, and great Location to explore the city/islands/Pozzuoli etc

Stayed: October 2017, travelled with family
Thank catoverload
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

We stayed here for a long weekend 15-18 September and chose the hotel based on the trip Advisor reviews and were not disappointed the hotel certanley lived up to its reputation. We booked a superior room and were allocated number 61 which was on the 6th floor. The room was just fantastic with views of the bay of naples and vesuvius, You must explore the hotel as each floor holds a surprise from old monks cells to lavish nativity scenes, the best floor to explore is the 3rd which is like a small museum.
we found the hotel a great base to explore the city below and the best way to get up and down the hillside was using the funicular railway which is only a couple of hundred
metres from the hotel and only costs 1.10 euro each way. We dined in the restaurant on 2 nights and found the food and service very good.
The one thing that makes the hotel stand out is the customer service as every member of staff went out of their way to make sure we had a special stay. The reception gentleman and ladies were just great, helping to arrange visits to local attractions and explaining where we needed to go and how to get there.
Many thanks for the wine and chocolates in the room for my wife who was celebrating her birthday. The stay was that good that we are already planning to return next May and for a longer stay

Room Tip: higher floors have great views over the bay
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank bruce f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017

We spent four nights at this fantastic hotel to celebrate our silver wedding anniversary. From the moment we checked in all the staff were extremely friendly, efficient and professional.

We had a junior suite which was both spacious and charming with stunning views across the Bay of Naples to Vesuvius. We ate at the hotel every night because the food, service, atmosphere and view was unbelievably good. A special mention for the restaurant manager and staff ( including the pianist ) who made us feel very welcome every time we visited the 4th floor terrace.

The reception staff were excellent and really helped us by booking us on excursions to Capri and Pompeii at short notice. They really care about their guests and seem proud to work in this beautiful hotel.

Overall it would be very difficult to get a better hotel than the Hotel San Francesco al Monte which is why we will definitely be going back.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Greigfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Stunning building with incredible terrace views, very comfy bed and a bath tub with a jacuzzi! Shame we had to pay extra to use the spa facilities - I feel they should've been included in the price. The building has lots of quirky rooms and beautiful features - it's worth exploring! I ordered a glass of prosecco on the rooftop bar and it came with a free selection of juicy olives, local meats and cheese. Highly recommended.

Stayed: September 2017, travelled with family
Thank Hannah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel San Francesco al Monte

Address: Corso Vittorio Emanuele 328, 80135, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 186 Hotels in Naples
Price Range: $186 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel San Francesco al Monte 4*
Number of rooms: 50
Official Description (provided by the hotel):
Seemingly carved into a mountain side, a 16th century monastery once home to the monks of Barbanti (due to their flowing beards) is now home to a timeless retreat. Hotel San Francesco offers serene views over the Bay of Naples, Mount Vesuvius ana Capri Island and easy access to the colourful Naples street life. ... more   less 
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