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Reviews (2,551)
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All reviewsvatican cityvia cola di rienzoprati areajunior suiteseparate bedroommodern hotelan upgradebreakfast buffetliving areast peter's basilicamini barexcellent hotelsitting roomwalking distanceflat screenpiazza navonafront desk staff
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Reviewed 8 December 2017 via mobile

I was at this hotel with a group of 22. We enjoyed our stay a lot as we could walk to any tourist site in rome from our hotel. The staff were kind and helofull. Clean rooms and good enough breakfast. Thank you everybody in NH Collection for making our stay memorable.

Stayed: December 2017, travelled with friends
Thank sarahdushmanfana2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele P, Direttore generale at NH Collection Roma Giustiniano, responded to this reviewResponded 11 December 2017

Dear sarahdushmanfana2016,

thank you for having shared your kind feedback at NH Collection Giustiniano.

We are so happy you have enjoyed our beautiful and spacious rooms, as well as our Extraordinary breakfast, with a great selection of food and drinks you can daily choose in order to start your day.

Thank you for your kind words about our Team who daily takes care of each Guest, trying to let you live the best stay you have ever experienced!

We are already looking forward to welcoming you!

Michele Pignatelli, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

This review is long overdue, but I had the pleasure of staying at this hotel between the dates of 8/27 and 9/2 and really enjoyed my stay! There was a mix up at check in with the room I was originally booked, but the hotel staff quickly addressed the issue and the rest of my stay was very pleasant. I thought the location was great, and the breakfast buffet was excellent! I especially loved the mini croissants!

Special thanks to Roberto at the restaurant for his friendliness, professionalism and great advice on how to get around in the city! It was great to have someone to chat with during dinner.

  • Stayed: August 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank oceanwave8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele P, Direttore generale at NH Collection Roma Giustiniano, responded to this reviewResponded 28 November 2017

Dear sdergene,

thank you for sharing your Experience at NH Collection Giustiniano.

We are so glad and proud to read that your stay at our Hotel has been great!
But what makes us feel so happy is to understand that our mood and attitude has highly contributed in making your stay Extraordinary!

The way you lived your stay clearly represents what a "Collection Experience" means to us. Please, you may be sure we will share your kind words with Roberto!

We really hope to have the pleasure to make your stay, once more, unique!

Michele Pignatelli, General Manager.

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Reviewed 20 November 2017

We spent a week in Rome and picked this hotel mainly for its location ( close to the Vatican, Piazza Navona and the Pantheon ) . Little did we know that we were in for a vip treatment. The room was great, and breakfast excellent but what far exceeded our expectations was the wonderful customer service . They assisted us in every possible way and made our stay in Rome truely unforgettable.

Room Tip: Upper floors have better views and are less noisy
Stayed: November 2017, travelled as a couple
Thank TravelGirl7809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele P, Direttore generale at NH Collection Roma Giustiniano, responded to this reviewResponded 22 November 2017

Dear TravelGirl7809,

firstly, I would like to thank you for having shared this beautiful comment on Tripadvisor.

My Team and I, we are so glad you have chosen our NH Collection Giustiniano to live your Extraordinary stay in Rome!

It is a great pleasure you have really felt and lived how we use to daily cuddle our Guests, from their arrival to their departure. We use to think that each time we have a positive feedback and your faces with a great smile, we have won your total trust.

I really hope to welcome you so soon, again, at NH Collection Giustiniano and I send you my warmest regards.

Michele Pignatelli, General Manager.

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Reviewed 14 November 2017 via mobile

Stayed 3 nights. Really nice location quite hotel not far from the metro or vatican. Nearby shops restaurants. Rooms are fantastic. Well presented & furnished. Breakfasts are a perfect start to your day. Staff helpful and friendly.
Front desk staff make it easy to check in & depart.

Stayed: November 2017, travelled as a couple
Thank leslieelec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele P, Direttore at NH Collection Roma Giustiniano, responded to this reviewResponded 14 November 2017

Dear Guest,

We are very happy to know that you enjoyed your stay here in NH Collection Giustiniano and thank you for choosing our hotel for your stay in Rome!
We are pleased to have satisfied you!

Hope to welcome you once again,
I wish you a good day!

Thank you
Best Regards

Michele Pignatelli
General Manager

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Reviewed 11 November 2017

Having stayed in Rome before we were expecting a small room with a 'lean' breakfast. Oh wow were we surprised. Our rooms were very generous suites, well appointed bathroom and very comfortable. But only one hotel has ever surpassed our expectations for breakfast (and that one is in Las Vegas!!) but we could not believe the huge range of choice, omelettes on request and so much choice we felt truly spoilt. Great concierge services too.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank MakemycakePenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele P, Direttore at NH Collection Roma Giustiniano, responded to this reviewResponded 14 November 2017

Dear Guest,

thank you to leave an excelent review about your stay at NH Collection Giustiniano!

...feel the Extraodinary with the NH Collection Experience!

See you soon!

Michele Pignatelli
General Manager

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