first they charged double. I pay 183€ in booking.ie and they charged additional 120€ for the service (don't know what service??? they still didn't confirm it) and 40€ city charge. for 345€ I was able to get proper hotel not just a room in the basement. I requested to cancel my booking as it was still 10days before arriving but communication was poor. they promised me 20€ discount but didn't give it as well. It was getting very noisy in the morning so no sleep from 5am. it was not possible to open the window because of mosquitoes and also because our window was the ground level, so dogs, cats and people were walking just beside my bed. and with the closed window it was unbelievably hot. it was very bad experience as it cost me more than I can afford and after my few days in Rome I was happy to go back home and have proper sleep.
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