Hotel location is good. Room size n comfort are also good. Breakfast very limited option for vegetarians. Must improve upon vegetarian options. The one thing that matter most was the unplanned maintenance of lift (all) in the morning being the pick check out for tourists. Many in our group had to carry language trough stairs and that to 3/4 floors. Few in our group was ageing more than 50 years. The reply from hotel maintenance staff was unapologetic n rude. Later some Sr manager has tried to apologise but it was too late.
Travel with Star Tours, UK. Manager name Mr Rajesh.
Hope this will never repeat with any guest in future.
- Room Service