This hotel completely ruined our vacation. The room was FLITHY, nothing as pictured, our view was terrible, the staff were rude and careless, the door frame was broken, the shower was broken, the doors to the room and bathroom broken, the beds were rollaway, the breakfast was inedible. We had numerous conversations with the staff as the room we booked was nothing as pictured and the view we paid additional for we did not have access to without essentially climbing out the window, but they didn't care as all purchases were nonrefundable. We attempted contacting Expedia, the hotel gave us an extremely hard time and constantly tried to get us to stop -- eventually they placed us in a "suite" for the night while they painted and fixed the doors in our room, the suite was smaller than a holiday in express room and probably less quaility but has a better view. we were returned to our room with little change but a coat of paint; they told Expedia they'd put us in a suite for two more nights but of corse didn't. This is an absolute scam! It's worse than a motel and made us extremely uncomfortable for the entirety of our duration.
- Official Description (provided by the hotel):
- Situated in the centre of Rome, the Hotel Giolli in Rome enjoys a prime and executive privileged position on the prestigious Via Nazionale, in the heart of the historical and commercial area.This late nineteenth century mansion house is situated very close to the Quirinale palace and opposite the Exhibition Hall.With the hotel Giolli in Rome as a comfortable and convenient base, you can visit all of Rome's major attractions and most recognised landmarks, allowing you to experience the city's awe-inspiring beauty, history and culture.Momuments, shops, restaurants and cafes are all within the immediate vicinity.Tastefully furnished and well equipped rooms, the Hotel Giolli in Rome offers authentic marble bathrooms, complete with hair dryer.Room amenities include, mini bar, satellite color TV, direct dial telephone, in room safe, key card access, wifi and smoke alarms.Hotel is completely air conditioned with sound proofed windows, doors and an advanced alarm system assuring total securtiy.The area has a rich selection of restaurants and shops, and is also home to several banks and ministries. ... more less
- Reservation Options:
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- Also Known As:
- Giolli Hotel Rome
- Hotel Giolli Rome