We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book now! This hotel is likely to sell out soon.
Prestigia.com
US$93
View deal
ZenHotels.com
US$72
View deal
travelup.com
US$96
View deal
Expedia.com
Hotels.com
Travelocity
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,459)
Filter reviews
1,459 results
Traveller rating
339
592
305
119
104
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
339
592
305
119
104
See what travellers are saying:
Selected filters
Filter
Updating list...
2 - 7 of 1,459 reviews
Reviewed 9 March 2020

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 February 2020

I booked a junior suite to have more space but difference was just a little entry room without window with a little couch .. nothing to do with the word "suite" .the area at night is not really convenient and access to some of the room is via catwalk... really not the best

Date of stay: February 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank Enzo P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Domenico V, Direttore generale at Mercure Roma West, responded to this reviewResponded 17 February 2020

Dear guest thank you for sharing with us your opinion and I hope to have you again in next stay in Rome. Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2020 via mobile

Hotel room is good, parking is free and breakfast is satisfactory. We forget our money (in a closed purse) at room safe. After check out i called Hotel they said they found the purse. After few days I returned to Rome, went to Hotel and collected the purse. There was 100€ less money in the purse! They stole my money. Never trust this Hotel and stay away!

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank erdenizpasali
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Domenico V, Direttore generale at Mercure Roma West, responded to this reviewResponded 1 February 2020

Dear Guest, I invite you not to write falsehoods. You forgot a little bag with money inside the safe of your room, my housekeeper has personally opened the safe and deliverd the bag in the safe of the general manager office. I want to specify that only she can access to the closed safes and I assure you that she's a person of unquestionable trust. Two days ago, when you came to take the money you said at our receptionist that maybe they were missing 50 euros and you weren't even sure, now in your review you write that 100 euros were missing, every day that passes there is no money. We have delivered what was found in the safe. I invite you to respect the honesty of people who work in this hotel, otherwise we will be forced to take legally action. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2020 via mobile

Stayed one night, room clean and spacious, lights are interesting in the room,
Breakfast, plenty of choice and great variety even create your own smoothie along with creating your own fresh ground orange drink
Not much around locally

Date of stay: January 2020
Trip type: Travelled on business
2  Thank 137ants
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Domenico V, Direttore generale at Mercure Roma West, responded to this reviewResponded 28 January 2020

Dear guest thank you very much for to have appreciated our service and our staff. Thanks a lot

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2020

The hotel itself was great and served our needs perfectly for our 4 night stay in Rome. The service provided was exemplary and accommodated any of our needs. However of no fault of the hotel, the location of the hotel proved to be a hindrance, despite the offering of a free shuttle bus to the closest metro (EUR FERMI), it was far too time consuming (15 mins to the metro) followed by a 20 minute metro ride to the centre of Rome. We were aware of the location of the hotel and felt the price of the hotel justified staying there, which it probably did. But felt far too much time was was spent travelling back and forth to the hotel. Limited options in terms of eating locally as well.

Positives :
The service provided
Breakfast was pleasant
The price was great value
The Sauna and indoor heated pool (one of the main reasons we booked our stay here) were brilliant, with a Jacuzzi
Rooms were small but manageable
Complimentary x2 water bottles daily
TV included SkySports Italia, which enabled us to watch Live Premier league football, also the TV HDMI ports are accessible if you wish to connect devices.

Negatives :
Location of the property = Spent too much time travelling to and from the city centre
The indoor pool does not permit swimming and requires a purchase of a swimming hat ( 3 euros)

Overall the hotel was great, however the location of the hotel proved troublesome. It seems they have another hotel in the centre of rome but the price is higher as expected MERCURE ROMA CENTRO COLOSSEO

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
2  Thank 776huzaifaa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Domenico V, Direttore generale at Mercure Roma West, responded to this reviewResponded 23 January 2020

Dear Guest thank you very much for your good comment and special evaluation. I hope you come back soon at Mercure Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews