Upon arrival, staff at the front desk were friendly, gave good info about the locations of attractions, transport (nearest train station 5 min walk) & good food spots.
He then explained there was a water problem in our room so we were given another room for the first night. The temporary room on first floor was awful. It was tiny, very cramped and the mattress was so old it dipped in the middle which was very uncomfortable, the view from the window was of a fire exit stairway so pretty dark and dingy and the shower had hairs in it - not a good first impression.
The next day we were given a much larger room on third floor of which was miles better, bed much more comfy, air con was ok, very clean, decent wifi access and overall satisfactory.
Lastly, the breakfasts offered every day in pretty much the basement of the hotel were really just about average, nothing special and certainly not of 4* quality. Hardish bread, hot food was not very hot nor tasty compared to what is out in the city and not much variety.
If I was to ever return to Rome, I would not stay here again. :/ More
- Free Wifi
- Room Service