This hotel is nothing like the pictures. The room was dirty, big holes in the walls, and dangerous electrics. It's barely a two star. We then had clothes go missing from our suitcase the day before our departure. We reported it to reception, who then told the manager. The management would not do anything about it at all, but instead told us to go to the police (impossible as we were leaving). The lady on reception then made the decision to give us a small compensation as it was my fourteen year old daughters missing clothes and she was very upset. I want to actively discourage anyone from booking this hotel and actively encourage the lady on reception to find new employment.
- Official Description (provided by the hotel):
- Hotel offers modern comforts; located on a quiet street near Termini Station; staff is multilingual. ... more less
- Reservation Options:
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- Also Known As:
- Europa Hotel Rome