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“Disgusting”
Review of Palma Residence

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Palma Residence
Ranked #3,141 of 3,765 Rome B&B and Inns
Reviewed 18 July 2017

The hotel was not at the listed address, it was only the reception. We were led to the hotel by a friend of the receptionist, approx. 10 minutes further away from the train station. There's no proper luggage store. We were told to put our luggage under a table in the hallway beside the reception while waiting for our room to be ready.

The room was dusty, dead insects in the windowsill, dirty walls, dirty fridge, yellow showercurtains and stained sheets. Breakfast consists of coffee, juice and a croissant. The hotel is also next to a freeway. When we complained about the room we were offered 2 other rooms that were equally dirty. We ended up leaving.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank rosaposa2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 235 reviews

Reviewed 15 July 2017 via mobile

What a disappointment.
Hotel looked great price/value wise. Wasn't too expensive and still based very central and near the city. And if you like a walk.. within walking distance from most of the tourist attractions like the Colosseum, Trevi Fountain, Piazza Navona, Forum Romanum etc.
But once we got there. It was awful. Rooms looked very clean and comfortable on the pictures but it was totally the opposite. Was also very hard to find(it has 2 areas). Breakfast area was same as reception area with just a few chairs moved and placed again. No bright light.. not comfortable and just didn't match what they've written down on booking.com and the room was ugly and had a lot of features missing. Definitely in need of a refurbishment. We actually paid for one night but didn't stay and looked for another hotel which ticked all the boxes. We would have had an awful holiday if we would have stayed there and knew we had to go back to that hotel and room after a long day of walking and exploring. Just wouldn't recommend it at all. Not even to my worst enemy ;).

Stayed: May 2017, travelled as a couple
Thank lauraoG9018NF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2017

When we arrived at Termini station the hotel was about a 10 minute walk. It was dark when we arrived and we were unable to locate the hotel. Fortunately, a local policeman provided us directions. Upon our arrival at the Palma Residence, I was greeted by the receptionist he was friendly and polite.

Pros:
- Staff are friendly.
- Included breakfast was decent: Pastry, juice and a hot drink.
- Location is very good, near Termini Station and a short walk to other amenities.
- En suite bathroom.
- Fridge and safe in room.
- Bed made and room cleaned every day.

Cons:
- Towels were clean but stained and ripped.
- Pillows are thin and worn out.
-Bed slightly uncomfortable.
- Air–con system is very old. Takes ages to warm up the room.
- Noisy - BRING EAR PLUGS. Walls are paper thin; the first night we stayed here I was unable to get much sleep due to the person next door snoring/traffic. The second night, I was able to sleep well due to exhaustion. The third night a resident next door left their television on all night. Fourth night was pleasant because I don’t think anyone stayed next door. Wake up to people talking loudly in the hall way in the early hours of the morning. Traffic is loud outside this hotel.

Summary:
In conclusion the Palma residence is good if you’re on a tight budget and want to explore Rome. The location is very good because it’s close the Termini Station. The amount of noise is the biggest downside. As a couple, we would not stay here again. However, if you’re travelling in a small group or going solo, Palma Residence may be ideal due to location, price and friendly staff. There are many hotels surrounding Palma Residence and various restaurants, I would recommend checking out your options and weighing up whether you want to stay here. If you do decide to stay here, bring a set of ear plugs.

Room Tip: Ground floor rooms noisy
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  • Stayed: February 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank STMT91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2017

We have just returned from staying at this hotel, it was not the one we booked and it took us a while to find it. We had a ground floor room and the walls are very thin, I did not sleep well for 3 nights and had to bang on the walls either side of our room to get any peace also was woken up at 6.30am by the next room talking very loud. The room was very clean and the staff were very helpful and it is very close to the railway terminal and bus station. The pillows we had were not very comfortable and as I usually take my own I noticed it more. If noise doesn't bother you its great but we wouldn't return

Room Tip: upstairs rooms less noisy
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  • Stayed: January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank ShirleyWalsall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2017

Palma residence is few minute’s walk from termini station so it is situated on a very good location . I stayed there in summer 2015.
My friends and I rented quadruple ensuite room on the ground floor. Price of the room was very reasonable (about 20 euro per person- breakfast included). Room was cleaned every day.
Staff was very helpful; we could leave our baggage near reception on the first and last day.
Breakfast was served in café nearby. It was very simple but tasty (coffee and sweet pastry).
Only minus is that we booked a room that does not have balcony.
I think that this „hotel“( it is more like apartment in building) is very good choice for budget travelers
and I would stay in this hotel again.

  • Stayed: August 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank nikolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palma Residence

Address: Via Varese 5, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3,141 of 3,765 B&Bs / Inns in Rome
Price Range: $68 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Palma Residence 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Palma Residence Hotel Rome

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