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Reviews (65)
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2 - 7 of 65 reviews
Reviewed 11 September 2014

The place is at a nice location and the rooms are pretty nice but that's all what's good. The desk guy is not polite at all, "breakfast" is few cookies in the mini bar and above all we were asked to leave the room at 7am (?!). We went there because we had, wouldn't do it again!

  • Stayed: September 2014, travelled with friends
    • Sleep Quality
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1  Thank Stefan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Even though I had cancelled the second night of our two night stay, when we checked in they
refused to acknowledge our cancellation even though we had copies of email correspondences. We were told that we would have to pay the full for the two nights if we wanted to stay there for the night and that it could be sorted out on the morning. Next day we met with the manager and were told that there was nothing that she could do. Disgusted we went out for breakfast as the hotel "breakfast" consisted of some cheap crappy factory made pastries in plastic and instant coffee. When we came back we were told in no uncertain terms by the extremely rude desk clerk that we had to be out within five minutes even though we had paid for the room for another night. The manager refused to speak to us, so disgusted and not wanting this bummer ruin our trip, we left. Expedia, who did the initial booking couldn't get anywhere with the hotel people but they did give us a $50 gift certificate towards our next trip which we appreciated very much. Advice- avoid this place at all costs

Room Tip: research reviews carefully
  • Stayed: June 2014, travelled as a couple
    • Value
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3  Thank moorebarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

A part from the location this is Not a three stat Hotel. Is just a big apartment with 3 bedrooms, no elevator.The staff is unpolite, the room was not made properly, the minibar was empty.Very poor breakfast...We arrived at the hotel and evenwhile they were informed about our arrival time there was no one waiting for us.upon check out which they confirmed is at 12.oo they put out our luggage without our permission.when we arrived at 11.45 our luggage was placed outside the room and no comment from them.

  • Stayed: April 2014
    • Value
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Thank albania1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

[+] We travelled around Emilia-Romagna during our Easter holidays and our last stop was in Bologna. We chose the Residenza Due Torri basically because of the location. The residence is just 400m to the Piazza Maggiore. Our quadruple room (called Le Lys Blanc :3 ) was quite spacious: 1 double bed and 2 single beds. It was clean, warm and cozy. There was a kettle and tea/coffee/biscuits/water in the room (this was the breakfast). The wifi connection was very good. The interior was nicely decorated with vintage style details.
The owner lady was nice: she not only agreed to make a small discount but also gave the children a pleasant surprise before leaving. She took upon the role of the Easter bunny and gave them a huge chocolate egg ^.^

[-] The street was not very pretty - quite dark and adjacent building in renovation works. Maybe we had such feeling because it was non-stop raining in Bologna :)

Room Tip: The room Le Lys Blanc is right to the reception.
  • Stayed: March 2013, travelled with family
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Thank w4nd3rluster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2012

Old mattresses that should have been replaced sometime in the last century, lose a star... filthy bath with cold water... I think that's got to be a star doesn't it? Hot water.. Well we're down to 1 then... And the most depressing and pathetic excuse for a woman owner who lacks even a shred of people skills.. Yep great career choice lady... Lose another star... So that's no stars... Do not stay here people!!

  • Stayed: November 2012
    • Value
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Thank Slats74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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