Booked a week here through Citalia and what a grand hotel it is. The reception staff were so helpful, easy to check in and during our stay, organised taxis and very helpful with recommendations. Just had to walk across the main Stresa road and you were at the lakeside.
Had booked a room with a lake view and what a view it was. The view was spectacular, from seeing the islands and the distant mountains to getting up early for the sunrise and even watching the clouds rolling in as a storm gathered. The room was marvellous, nice big comfortable bed, plenty of storage for our clothing and a lovely double sink bathroom.
We had one issue with our room and maintenance were there straight away to fix it.
My wife used the spectacular indoor pool and spa which were all part of the package though she did indulge with a massage which was extra. The outside pool was large, plenty of seats and was never too busy. The restaurant/bar at the pool side was very welcomed too.
Breakfast. Food was plentiful with a very wide choice of options. I particularly enjoyed the smoked salmon and trout most mornings. Only dissatisfaction was with some of the breakfast staff who seemed not particularly happy to be there and slow to respond to just getting some basic tea and coffee served to the table, good job we weren't after a cappuccino or...Booked a week here through Citalia and what a grand hotel it is. The reception staff were so helpful, easy to check in and during our stay, organised taxis and very helpful with recommendations. Just had to walk across the main Stresa road and you were at the lakeside.
Had booked a room with a lake view and what a view it was. The view was spectacular, from seeing the islands and the distant mountains to getting up early for the sunrise and even watching the clouds rolling in as a storm gathered. The room was marvellous, nice big comfortable bed, plenty of storage for our clothing and a lovely double sink bathroom.
We had one issue with our room and maintenance were there straight away to fix it.
My wife used the spectacular indoor pool and spa which were all part of the package though she did indulge with a massage which was extra. The outside pool was large, plenty of seats and was never too busy. The restaurant/bar at the pool side was very welcomed too.
Breakfast. Food was plentiful with a very wide choice of options. I particularly enjoyed the smoked salmon and trout most mornings. Only dissatisfaction was with some of the breakfast staff who seemed not particularly happy to be there and slow to respond to just getting some basic tea and coffee served to the table, good job we weren't after a cappuccino or omelette.. Most of the staff were friendly and attentive so the odd distracted staff were only a minor inconvenience.
All in all a wonderful 5 star hotel. This one really does rate the stars, not within all budgets of course but if you want to spoil yourself after Covid then it was definitely worth it to us.More
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