This hotel has a feeling of being stuck in the 1980's from the thin, threadbare carpet, to the in-room air-conditioning, to the hard bed and pillows. It was overall clean, but everything in the room seemed well past it prime for a refresh. We ended up in a lake-view room despite purposely not booking one (I had assumed - correctly - that it would be extremely noisy for sleeping). There is not a blackout curtain on the slider and myself and my child were woken up at 5:30 each morning with the sun shining directly in our eyes through the very thin, sheer curtains. The pool is nice, but the hours are fairly limited (only open until 18:30). Depending on what you are looking for the location is either good or not so good. It is far outside of the main town so much less busy than other hotels, but is close to the scenic Borromean Islands panoramic walk and a small port where there is one boat tour company and limited ferry service. We found the "long" way to walk into/out of town via the panoramic walk that avoided a long walk up a hill with no mid-day shade (the hill is not steep at all, but brutal in the sun with no breeze and 34C/93F temperatures). We opted for half-board since we were at the end of a long trip and wanted to not think about dinner. The food was average and not even include non-alcoholic drinks, but their wine list was good (if they had what you wanted). The buffet breakfast was extensive. I would not stay at this hotel again, but there are no red flags that should prevent someone from staying if this is the best option for your circumstance.