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Reviews (1,928)
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1,542
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All reviewsperfect locationthe galleria vittorio emanueleconcierge staffluxury hoteljunior suitetrain ticketsbeautiful hotelhuge bathroomlast supperturn down serviceour honeymoonfour seasonsvia montenapoleoneperfect staystandard roomshopping arealake como
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1,105 - 1,110 of 1,928 reviews
Reviewed 27 November 2012

i have always wanted to stay here because of the location.i found it to be a great hotel.the spa is super and the rooms are very good.bathroom is very large.my room was very quiet as other people had said that the street noise bothered them.

Room Tip: high floor,off street.
  • Stayed: November 2012, travelled as a couple
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Thank herman112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded 29 November 2012

Dear Sir,
Thank you very much for your kind review.
We are happy that you enjoyed your stay with us and appreciated several aspects of our property.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Claudio Ceccherelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2012

The hotel is situated next door to the Gallarie Victor Emmanuel which is probably the best shopping Mall in the City and a very short walk to the Cathedral Square or La Scala Opera House. It is very comfortable and the staff couldn't do enough for you. Nearly all of the City's most famous attractions are within walking distance. Facilities are excellent with a delux room offering better accommodation than most executive or suite accommodation! If you're going to Milan then give it a try, you'll love it.

Room Tip: The delux rooms are wonderful
  • Stayed: November 2012, travelled with family
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Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded 29 November 2012

Dear Sir,

Thank you for taking the time to post your kind review.
We are very pleased to read such a positive feedback and happy that you had a pleasant stay with us!

Looking forward to welcoming you back soon!
Best regards
Claudio Ceccherelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2012

The staff are excellent, helpful but not officious. The location next to the Galleria Vittore Emanuele is a winner. You can easily walk to most of the main atractions, including the shops. The restaurants are not just hotel restaurants - they are definitely "worth a visit". Milan is fi]ortunate to offer a choice between several great hotels but we have returned to this one four or five times and have always been extremely pleased by our room or suite and the service. The Spa suite this time was lovely and we were sad not to have been able to stay longer in order to utilise its facilities.

Room Tip: We have experienced a variety of different suites and all have been excellent in their way
  • Stayed: November 2012, travelled as a couple
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Thank Lesley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded 29 November 2012

Dear Madame,

Thank you very much for your nice review and for your loyalty.
We are very happy that you enjoyed your stay and appreciated the accommodation assigned.
Your beautiful comment regarding our staff is the best compliment for a General Managerand I will be pleased to relay it to the entire team!

We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli

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Reviewed 21 November 2012

We went for the we and we had a great time, starting with the limousine service from the airport which was on time, very helpful and kind. Reception was OK but not special. We were showed to our junior suite with terrasse. The suite was peculiar with its dressing, safe and minibar in the bathroom. Everything was clean although we had some problems regulating the warmth of the water in the shower. The first evening we ate out in the hotels restaurant (recently awarded its first Michelin star) and it was very good but also a very calorie rich cuisine I will do a separate review of the restaurant. Concierge services were excellent, Nicola even found 2 tickets for the last Rigoletto performance at the Scala (3rd row!!). Breakfeast is for italian standards very good although paying extra for eggs seems a bit exagerated for this category. Personnel was overall very friendly and helpful. Also worth to mention, the fruitplate in our room was every day refreshed with new fruit (not always the case in the same catergory of hotels and rooms). Why not the excellent rating...prices are not cheap though

  • Stayed: November 2012, travelled as a couple
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1  Thank Kuni07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded 29 November 2012

Dear Sir,

Thank you for your nice review and we are very happy that you had a great time with us.
We are very pleased that you appreciated our Junior Suite and I will be honored to relay your beautiful comment to the entire staff and especially to Nicola!

We are already looking forward to welcoming you back soon!
My warmest regards
Claudio Ceccherelli

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Reviewed 17 November 2012

Stayed here for two nights in early Oct.

You are a stone's throw away from the Duomo, next door to the most sophisticated arcade of designer stores and close to great restaurants too.

Breakfast was just ok, continental only; everything else, including hot drinks comes at an extra cost. The omelette with caviar is worth having.

Bathrooms were spacious and lavishly decorated and stocked, certainly the best I've ever seen. Beds were very comfy. All staff were were very pleasant and helpful.

  • Stayed: October 2012, travelled with family
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1  Thank zinizana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ceccherelli, Direttore generale at Park Hyatt Milan, responded to this reviewResponded 20 November 2012

Dear Madame,

Thank you for your nice review.
We are very happy that you enjoyed your stay with us and appreciated our location and our services.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Claudio Ceccherelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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