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Reviewed 1 May 2017 via mobile


The Irma hotel is highly regarded due to it's long standing reputation and lovely decor. The best part in my stay was the warmth and the dedication of the people working in the hotel, especially the very lovely Claudia, overlooking her guests with a great smile and useful suggestions. As written before me the surroundings, the various pools the rooftop breakfast room are gorgeous and the ambience is of luxury and relaxation.
We stayed at the villa amore in the penthouse suite that is way off the main building. It came with a quite expensive price but with maintenance problems that did not suit a luxury room. It was very difficult to open the doors to the terrace, in one of them the brass cover was even broken, the light bulb in the little room was burned and after replacing it the other one burned as well. The outdoors furniture needed attention, and no cushions for the metal chairs. The hotel advertises the suite as suitable for 4 people, but there is a great discrepancy between the huge luxurious master bed room the almost claustrophobic second bedroom, that had the better view. Also the master bedroom comes with a small sized bathroom with shower and toilet, while the entrance to the second room is through a huge bathroom with a very large bathtub but without a shower, making it less functional . The hotel has 4 swimming pools and the guests indulge there, but there was no planned way to hang your swimming suit to dry in both bathrooms. Needless to say that the functionality is not as expected. Very bothersome is that you don't have any kettle or a possibility to prepare a hot drink in the suite that is off the main building. And last but not least, the internet connection in the penthouse suite was vey poor at 1MG at the best so even downloading mails was tedious.
Having said all that, I still think that the hotel is very charming and the people working are of the nicest stuff I had the pleasure to be served by. We had altogether a lovely vacation at this great hotel but I wouldn't recommend staying in the penthouse suite, unless you travel with young children. .



Stayed: May 2017, travelled with friends
2  Thank Iris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2016

Hotel Irma is a family run establishment, it is located very conveniently a few minutes walk from center of town, The grounds are wonderful and the spa is excellent. Your stay at Irma Hotel it won't be less than truly enjoyable. There is food galore all through the day and a dinner that is a feast to your eyes, enormous salads and antipasti buffet + a 4 course full dinner to follow. I must say that although you will get full up for sure you will not get a gourmet meal for a gourmand here; though somewhat satisfying it is on the commercial side and ready food, not all of it is prepared on premises. Deserts are quite excellent . All in all wife and I will happily go back to Irma Hotel any time.

Room Tip: we were on the 4th Fl, on a corner room with a wrap terrace. Lovely, great views
  • Stayed: August 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Walter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2016 via mobile

Meister's Hotel Irma, despite the awkward name, is exquisite. It's beautiful and tasteful with an old world charm, that avoids being stuffy. The food is excellent, interesting and plentiful. And the amenities are almost absurdly splendid: 3 pools, all differently beautiful, including an outdoor saltwater pool with jets (great for kids), an indoor pool in an exquisite room with a huge working (and frequently used) fireplace at one end, and a lovely standard-issue outdoor pool for swimming and sunning oneself to one's content. Oh, there's also a seriously nice spa, as well as several hot tubs. The staff, while small, work their hearts out to please; the breakfast is among the best offerings I've ever seen on a remarkably beautiful rooftop surrounded by picturesque mountains. The only negatives: the overly staged dinner can be somewhat tedious, especially for small children; if you want 5-star service (copious attention, your every whim anticipated), then this hotel isn't for you. Also, the region is bilingual German and Italian without a lot of English. But it's also downright gorgeous -- with amazing hikes and walks and mountains all around you. Don't bother trying to navigate the hotel's baroque website. Just write them, and tell them what you want, and go.

Stayed: August 2016, travelled with family
4  Thank chillinlikedylan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2016

The Meister Family provides a beautiful, and relaxing stay on the hillside in Merano. They, and their staff, excel in the hospitality arena! The layout of the facilities provides plenty of quiet and privacy even when the hotel is full. Breakfast buffet on "the roof" is wonderful. Meals, included in the room rate are beautifully done, plenty of choices, excellent ingredient quality and superb presentation and preparation. The hotel needs minor cosmetic repairs in a few areas but this is more than made up for by the presentation of the hotel, staff and services in general. We will definitely return and look forward to having friends and family join us.

Stayed: August 2016
Thank travelersf&e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2016 via mobile

I have been in many hotels because of my professional life. Never I he been so welcomed as a guest in this hotel, hotel Irma and all of his staff let you feel as if you are family, this is quite unusual for q hotel of this (mid) size and they should stay aware of this strengths.

Kitchen is excellent with an abundance of choice for diner menu, free light lunch buffet and cake time.

Excellent wellness center and three large swimming pools, one indoor, and two outdoor (for children and fun) other one to relax after sauna,

In short if there is a year we have not been at Irma, it is not a good year, thanks to the family and all the people who help and support them to keep this a great hotel in the middle of nature

Stayed: July 2016, travelled with family
Thank Rvdbergh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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