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Reviewed 14 June 2017 via mobile

Let's begin, first of all the photos don't do this "hotel" any justice what so ever! We were greeted by a nice man to begin with whom we were never to see again. Arriving at the room we were shocked to see the size and how outdated it was (it just wasn't looked after at all). We paid a lot of money for the 3 nights we were staying there so did expect a lot more for what we paid. When it was time to take a well overdue shower after 22 hours of travelling from Australia we were shocked to see a hose appliance in a very small shower. The hotel staff lets just get straight to the point we're absolutely useless, when asked for a new toilet paper roll they stared at us with a face of shock and returned with one used toilet paper roll which was almost finished. We were forced to use napkins from a restaurant that we went to do for dinner.

My advice do yourself a favour and never stay here, you could pay the same price and stay somewhere much nicer.

Stayed: June 2017, travelled with friends
1  Thank Emilie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017

We arrived ok to a girl on the reception, she wasn't overly friendly which is never a good start on arrival.Our room over looked the canal like we requested and was lovely but just average.
There was no tea/coffee tray or kettle so had to go out for a coffee after a long day travelling! My husband asked the next morning and one was produced but with awful 'plastic cups and spoons' and no milk!
The shower was awkward and not for tall people you had to duck down to get in and out! Not good!
We would not stay here again
sorry

Room Tip: good location
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank burton0305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

Stayed here when we visited Venice for 2 nights. Hotel is good enough for the amount of time we were there. Was a loft type room, which was spacious. Need to supply more amenities and the room needs a bit of an update. Area is good enough as Venice is really walkable. Wouldn't stay here again if we came back to Venice as there are plenty of other options but if you are there for 2 nights or so and have no options then go for it.

Stayed: March 2017, travelled as a couple
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2017 via mobile

App would not allow me to choose no stars, if it would I would choose no stars
What a nightmare
1 like staying in a prison cell, no light
2 electrics were sparking, need a surge charger to work anything
3 shower in the toilet, and water goes all over the living room floor
4 fridge located in unsafe location , causing a bottle of wine to smash over the floor, and cause a cut to my foot, hotel staff were useless, no first aid box offered , had to go to local shop and source first aid equipment ourselves, glass wasn't even swept up properly so had to spend rest of holiday with our shoes on!
Would never book here again, would not recommend anyone stays here, and wouldn't go back if you paid me
5. No reception, didn't see a soul the whole time we were there , apart of the man who tried to clean up the glass
6. Wifi was working

Stayed: April 2017, travelled as a couple
3  Thank jlp2017a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2017 via mobile

Hotel is very basic. No staff to welcome us when we arrived in the afternoon. The maintenance man booked us in. Hotel is unmanned at night so feels more like a serviced apartment. Location is quite good although it was tricky to find even using a walking map phone app. The room we stayed in looks nothing like the website pictures but it was clean. Website mentioned free breakfast but nothing was said about it

Stayed: April 2017, travelled with family
Thank holidaymad81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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