The staff were both friendly and helpful. When we asked for advice it was given immediately. As a disabled person the location was great. You can travel to and from Marco Polo Airport by car, which we booked through the hotel.
Vaporetto stop 1 was directly outside , which gave us access to the grand canal etc.
You could catch a different line just round the corner out to the islands.
The room service was very good. I gave a four star review because of the bathroom and state of the carpet, which had a huge stain on it. It was cleaned daily and stuff like toiletries were replenished. The staff found a 10 euro note I had dropped , which was placed prominently so I could see it.
The bathroom had a roll in shower , with an extremely slippy floor. We know this because my husband fell on the first morning before breakfast. He sprained his wrist which limited his wheelchair pushing !
We are planning to return to the hotel, but I would recommend putting towels down in the bathroom and if you travel with extra grab rails I suggest using them as well.
The breakfast selection was great. Quite a variety and plenty of it.
The coffee machine was quite an experience ! We don't like expresso, so ended up just using the water for our normal coffee.More
- Free Wifi
- Breakfast included