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“Disappointed - terrible service ”

Ristorante Grand Canal
Ranked #249 of 1,611 Restaurants in Venice
Price range: US$55 - US$120
Cuisines: Italian, International, Bar
More restaurant details
Restaurant details
Good for: View, Local cuisine
Dining options: Breakfast, After-hours, Reservations
Neighbourhood: San Marco
Description: At the Grand Canal restaurant based at the Hotel Monaco in the heart of Venice, you may dine on a beautiful terrace just a few inches above the waters of the Grand Canal and feast your eyes as well as your palate. It is drenched with romance. And with breathtaking views over gondolas, the spotlit Santa Maria della Salute, and the island of San Giorgio, the Grand Canal wouldn���t have to offer exquisite d��cor, excellent service and fine food. But it does. The menu is based on the daily-changing fresh fish and vegetables that Venetian cuisine dotes on, as well as a menu of meat and pasta dishes that change seasonally, like salmon and swordfish tartare with lemon and basil or terrine of foie gras with pumpkin puree. If your plans include private entertaining, the Grand Canal restaurant is set in the Hotel Monaco which houses the amazing, historic, perfectly Venetian Sala del Ridotto, the heart of 18th century Venice, where the world���s first Casino was born. Host your wedding, banquet, launch or meeting here, of take advantage of the eight adjacent meeting rooms for smaller groups. The Grand Canal restaurant is a Venetian favourite.
Reviewed 16 July 2017 via mobile

We had high hopes for this place. The views are beautiful and it's an absolutely lovely place to sit and have a meal. However, the food is average for the price and the staff are almost rude and not attentive at all. They also charge 9€ for water. Avoid and go to a different restaurant on the same canal which we found better.

Thank jhg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 402 reviews

Reviewed 16 July 2017 via mobile

We had an amazing evening watching the world pass by as the sunset in Venice. We had a fantastic bottle of white wine and it capped off a fantastic day. We also had lunch on another day which was great but sitting on the grand canal at sunset was worth the price of the wine. Service was prompt and friendly.

Thank glenjohnstone2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

My family and I dined at the Ristorante Grand Canal on Christmas Day 2016. This was by far the worst meal we have ever had in Venice, or indeed that we have had in Italy (we spend up to 4 months of the year in various parts of the country).
Upon arrival, the maitre d was loud and rude, insisting upon speaking in poor English despite the entire table speaking fluent Italian. He proceeded to discuss guests with the other members of staff loudly, within hearing of said guests. At one point, whilst serving another table he poured one lady's boiling hot soup all over her jacket and lap, ruining her clothes. On numerous occasions we noted his sleeves dipping into diners' food (and his shirt did not look particularly clean). The food itself was bland and poorly cooked, in comparison to the other many wonderful meals that we had in Venice we were highly disappointed, and would say that our Christmas day was effectively ruined. The meal was the most expensive that we had during our stay, which was shocking considering how awful our experience was. The restaurant itself was cold, and we could not wait to leave and get back to our hotel (The Baglioni across the road) where the staff were far nicer.

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Thank ls3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017

This by far was one of our best meals in Italy! We got here early for lunch as most places don't open until 12:30 and their patio overlooking the canal was open. So we got some drinks until lunch was served and just looked out at the water in amazement. There is a gondola service right there and it was fun watching all different people come and go and watch the skills of the gondolier maneuvering around everyone else on the water. The server was friendly and attentive. We had the chicken sandwich and the caprese salad. Both were fresh and delicious. They do charge 6e per person service charge but the view is SO worth it. This was the best start to our 2 week trip to Italy!

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Thank COJOWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017

The restaurant provides tables with excellent views over the Grand Canal and the hustle and bustle of the Gondolas and other traffic across the canal. Had a couple of beers and vodka cokes the cost like everywhere in tourist areas was quiet high for instance the vodka and cokes were 20 euros, however did not begrudge the prices as it was very relaxing to take on such a magnificent view.

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Thank mfranik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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