This is a private flat owned by a very sweet lovely lady. It's like staying at your flat so don't expect a 4-star hotel. The location is what attracted us to stay here not to mention value for money. We paid €75 EUR incl. city tax for a night which was a little steep but considering the convenience of the location it was well worth every penny. The bed we had was massive and spacious plus the A/C worked. It's a stone's throw away to the Arena di Verona which is the highlight of our visit. The landlady speaks little english but is quite receptive to hand gestures. If you have any requests that may require more than that, have a translation app handy. She allowed us to leave our luggage after check out which whilst we enjoyed an extra day which was very helpful.