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1 - 6 of 603 reviews
Reviewed 26 October 2020

Date of stay: October 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure Delfino, Owner at Mercure Delfino Taranto, responded to this reviewResponded 27 October 2020

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Reviewed 26 January 2020

Terrible experience. The hotel needs to be refurbished urgently. Its not a Mercure standard. The toilette had a leaking making noise. The shower box is to small and was broken. The smell in the corridor was terrible. The elevator is very old and was making strange noises.

Date of stay: January 2020
  • Trip type: Travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank gustavothorell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure D, Front Office Manager at Mercure Delfino Taranto, responded to this reviewResponded 27 January 2020

Dear Mr Gustavo Thorell,
thanks for your time dedicated in reviewing our hotel. We are sorry that your stay didn't meet your expectations and apologize for any inconvenience caused.
We are actually evaluating refurbishment options and we will take note of your comments.
We hope to welcome you again soon.
Best regards,
Mercure Delfino Taranto

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Reviewed 24 January 2020

We used this as a base hotel for two days and checked out the town and outlying towns of ostuni and torrae carnne beach. good location on the water, good parking, and the physical appearance we good from the outside.

The rooms were modern, large and comfortable. there was a 20 dollar uncharge for breakfast buffet and we passed as awe did not think we could eat 20 euros worth.

Was a great stay people at the desk were helpful and we were completely satisfied

Date of stay: January 2020
    • Sleep Quality
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3  Thank Barry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure D, Manager at Mercure Delfino Taranto, responded to this reviewResponded 2 February 2020

Dear Guest

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Mercure hotels.

Yours sincerely

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Reviewed 2 November 2019

It's not hard to imagine the eighties are back. The rooms are quite retro, but in a rich way. Very clean. Great personnel. Just a few meters from the see, the whole bay is under your balcony. The only things I missed was own light and furniture on the balcony.

Date of stay: October 2019
  • Trip type: Travelled solo
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    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank janezkos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure D, Front Office Manager at Mercure Delfino Taranto, responded to this reviewResponded 7 December 2019

Dear Guest,
Thank you for taking time to inform us about your experience in our hotel.
We are grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon.
Yours sincerely,
Mercure Delfino Taranto

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Reviewed 3 July 2019

Our room had a great view of the gulf of Taranto and was very comfortable. The pool although small was most welcome. Breakfast wasn't the best quality unfortunately. Plenty of free onsite parking and close to local restaurants.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Gordon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure D, Manager at Mercure Delfino Taranto, responded to this reviewResponded 7 July 2019

Dear Guest

Thank you for taking the time to let us know about your experience by responding to our survey.

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely

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