We spent 3 days in Delfino Hotel and we loved it very much. The hotel was clean and cosy, the sea view was beautiful but the staff was the best I have ever met. All- the reception, restaurant and room service people- did they best to make our stay comfortable and pleasant. They were all smiling, ready to answer to all our needs and just making us feeling welcome and at home. Thank you so much!More
Priceline
Taking safety measureseDreamsTaking safety measures
Terrible experience. The hotel needs to be refurbished urgently. Its not a Mercure standard. The toilette had a leaking making noise. The shower box is to small and was broken. The smell in the corridor was terrible. The elevator is very old and was making strange noises.
Dear Mr Gustavo Thorell,
thanks for your time dedicated in reviewing our hotel. We are sorry that your stay didn't meet your expectations and apologize for any inconvenience caused.
We are actually evaluating refurbishment options and we will take note of your comments.
We hope to welcome you again soon.
Best regards,
Mercure Delfino Taranto
We used this as a base hotel for two days and checked out the town and outlying towns of ostuni and torrae carnne beach. good location on the water, good parking, and the physical appearance we good from the outside.
The rooms were modern, large and comfortable. there was a 20 dollar uncharge for breakfast buffet and we passed as awe did not think we could eat 20 euros worth.
Was a great stay people at the desk were helpful and we were completely satisfied
Dear Guest
Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one of the Mercure hotels.
Yours sincerely
It's not hard to imagine the eighties are back. The rooms are quite retro, but in a rich way. Very clean. Great personnel. Just a few meters from the see, the whole bay is under your balcony. The only things I missed was own light and furniture on the balcony.
Dear Guest,
Thank you for taking time to inform us about your experience in our hotel.
We are grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon.
Yours sincerely,
Mercure Delfino Taranto
Our room had a great view of the gulf of Taranto and was very comfortable. The pool although small was most welcome. Breakfast wasn't the best quality unfortunately. Plenty of free onsite parking and close to local restaurants.
Dear Guest
Thank you for taking the time to let us know about your experience by responding to our survey.
We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.
We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.
Yours sincerely
