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All reviewssea viewbusy roadspent nights at this hotelreach the city centerbreakfast is servedroof gardenwonderful hotelrecommend this hotelnice breakfastmt etnacomfortable hoteltop floorbooked this hotelthe hotel stafffront desk staffconvenient locationmin walk
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Reviewed 28 June 2018

Hotel ok. Breakfast very basic. No pool or outside lounge area, as for the city Unsafe, dirty, derelict,rat infested, lawless, gangs all over litter everywhere, council and police don’t care horrible city. Stay away

Room Tip: 1st floor has large balconies
Stayed: June 2018, travelled as a couple
1  Thank mawoodrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Front Office at Plaza Hotel Catania, responded to this reviewResponded 6 July 2018

Dear Guest,
Thank you for your review.
We are sorry about the pool, but in none website you can find that we have it.
About the city, you will understand surely that it is not our fault.

Have a good day.

Giusi, Staff Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

Just back from catania plaza is a lovely hotel shame about the staff.ignored in the restaurant by the waiters left waiting felt like leaving.there was 5in our party and they all said they felt uncomfortable spent good money dont deserve to be treated like this when your paying their wages sicily is lovely but I will never go back.

Stayed: June 2018, travelled with family
Thank johnconnolly90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Direttore generale at Plaza Hotel Catania, responded to this reviewResponded 23 June 2018

Dear guest,
We are sorry to learn that your experience in our hotel does not has been appreciated.
I did not understand what happened in the restaurant, anyway, i'm very sorry.
Hoping for a new opportunity to ospitalra here at the Plaza Hotel Catania.
I offer my most cordial greetings

Luca Trovato
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018 via mobile

We stayed here for three nights. I had emailed the hotel before and they organized the transfer from the airport to the hotel for 25 euros, it took us about 20 minutes. We were greeted by Fabio who was so friendly professional and very knowledgeable. He booked our trips to Etna and the open top bus, recommended restaurants etc. we had only booked a normal room but I was disappointed with this it was very small , nowhere in the bathroom to put toiletries apart from the floor or bidet. There was no tea or coffee facilities in the room either. Breakfast was just normal I was surprised to find we poured our coffee in paper cups and juice in plastic cups. Breakfast is served on a beautiful terrace on the 4 th floor overlooking the sea. On our first evening we sat on the terrace with a glass of wine. On the Saturday night we were told we couldn’t go outside as there was a wedding on which was disappointing. The hotel is not in the main area of Catania but on the sea front. We found the area a bit run down and very dirty with litter everywhere you walked such a shame.

Stayed: May 2018, travelled as a couple
1  Thank swissdawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Front Office at Plaza Hotel Catania, responded to this reviewResponded 10 June 2018

Dear Guest,
Thank you for your review.

Best Regards,

Giusi, Staff Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

My husband & I spent one night there (5/27/18). The room was clean & spacious. The beds were so comfortable....slept like a baby. There is also a mini bar in your room with water, juice & beer. Would recommend this place to stay.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Cookielady55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Front Office at Plaza Hotel Catania, responded to this reviewResponded 4 June 2018

Dear,
Thank you for your review.
We are happy to know that everything was fine for you.
We hope to meet you again in Catania.
Best Regards,

Giusi, Staff Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

The staff was very frendly. The staff regognize if you are a usual custumer and give me a wonderful room. The breakfast is splendid for the quality It is at foirth floor and than has a wonderful view.

Room Tip: large rooms
  • Stayed: April 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank enri2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Front Office at Plaza Hotel Catania, responded to this reviewResponded 13 April 2018

Dear Guest,
We are pleased to know that you felt satisfied from your stay and from all the services of the hotel.
We hope to meet you again in Catania.
Best Regards,

Giusi, Staff Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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