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17 - 22 of 1,588 reviews
Reviewed 22 September 2019

Good location, but nothing much else going for it - we had a large suite of rooms, but it was so dark you needed lamps on in the day and there was no overhead lighting. On the first night we reported a blocked shower, basin and air conditioning not working. The shower was unblocked the next day, the basin remained blocked and the air conditioning was not fixed, instead a large extremely noisy fan was placed in the sitting room area, blowing into the bedroom. Another couple in our group reported no air conditioning and were moved after one night. However they could not access their room after breakfast on the day of departure as their key card was not working. Breakfast was average, hotel is in central location, but I would not stay there again and it should be removed from Titan tours.

Room tip: Just don't go there if you can avoid it.
Date of stay: September 2019
    • Value
    • Rooms
    • Service
2  Thank Dorothy B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 September 2019 via mobile

If you want something that has it all, then this is the place stay. Staff exceptional, rooms great and breakfast selection vast. You can't go hungry here. Every day something different. You can use this place as base and travel around. I place I would some back to.

Date of stay: September 2019
Trip type: Travelled solo
2  Thank MadCookKath
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
buonaclaire, Direttore at Hotel Palazzo Sitano, responded to this reviewResponded 2 October 2019

Dear Guest,

Thank you for choosing our accommodation facility.
We hope to have you back as our guest soon.
Thank you
Best Regards


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2019

The hotel is situated in the city center, on a main pedestrian street inaccessible by cars except for taxis and buses. The main floor is fine, the front desk /receptionist acting already tired of tourists in spite of our stay in May. Our room was disappointing; the carpet was spotted, soiled and threadbare by too many attempts to clean. Seriously needed replacement. The dinner-seafood pasta, was tepid. The 4 star rating must have happened some time long ago. I would look elsewhere if I were to return to Palermo.

Room tip: I would not return to this hotel
Date of stay: May 2019
    • Value
    • Location
    • Service
2  Thank VistaGina
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 September 2019

Excellent room with super comfortable bed. The air conditioning worked very well. Good breakfast. Reception staff was always friendly and helpful. The hotel is in the pedestrian zone, so if one is travelling with a car this is awkward (but doable). It is a 15-20 minute walk to the Cathedral and Royal Palace. Similar to the opera house.

Date of stay: August 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
2  Thank MD1112019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
buonaclaire, Direttore at Hotel Palazzo Sitano, responded to this reviewResponded 2 September 2019

Dear,
we thank you for having stayed at the Hotel Palazzo Sitano.
What a great review !! We are delighted that your stay was excellent, and that you shared it with us.
We hope to have you back as our guest soon.
Thank you
A warm greeting
The direction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2019

The location is perfect, is close to port and city center and the hotel is located in a cute street with lots of street food. The Staff is extremely nice. Rooms are clean and comfortable. The hotel’s building is renovated ancient building, which makes it unique and beautiful.
The breakfast was amazing, lots of local food and sweets. There is all kind of food that you can imagine for a breakfast.
The price is reasonable.

Date of stay: August 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
2  Thank nkhoei932441
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
buonaclaire, Direttore at Hotel Palazzo Sitano, responded to this reviewResponded 2 September 2019

Dear,
we thank you for having stayed at the Hotel Palazzo Sitano.
What a great review !! We are delighted that your stay was excellent, and that you shared it with us.
We hope to have you back as our guest soon.
Thank you
A warm greeting
The direction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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