Good hotel for a night stay, rooms very spacious, good breakfast, lovely bar where to end the evening. The barman was do helpful and well mannered. Not much restaurants in the area if not travelling by car, but we were told about a nice restaurant in walking distance thanks to the receptionist
Booking.com
Expedia.comBooking.com
Service, cleanliness, the staff all great and very helpful for whatever you need...you do get service with a smile. The garden is relaxing and peaceful, and for a very good pizza place not far from here in walking distance I highly recommend as well Pizzocotto.
In Jun/July 2019, a tragedy occurred in my life and had to find a way to move forward and a place to stay while I took care of my things as I needed to leave my home due to a terrible situation.
I booked myself into Casena Dei Coli, a place I had wonderful memories from, so I thought, I’ll go there to feel safe while my life was falling apart. With a minor issue during ordering, which wasn’t their fault, they helped me get a room, one that I almost lost due to this mistake of online booking through a third party.
Deborah who was handling the situation was an angel, like many that week, so many wonderful people came to my rescue, hidden angels all teamed up and showed me what a wonderful soul so many had in my most desperate hour. From Deborah the receptionist to the manager, to the kitchen staff, they were all incredibly supportive and kind, it brings a tear to my eye how wonderful they were with me.
Attentive and understanding of what I was going through, they took good care of me. I cannot recommend this place highly enough, it is a perfect little heaven, hidden from the rest of their surroundings. With wonderful room service, amazing breakfast with delicious items to enjoy, they gave me an incredibly safe and happy environment to pull through during my tragedy. I will forever consider them part of my most precious memories from Palermo.
Everyone was beyond helpful and beyond perfect in their care for me and the hotel is amazing. I’ve been there many times and I will return again and again. I’ll send friends there and I’ll bring whoever I’ll travel with there as well. I know I praise them a lot, but I don’t do this just because…
I’m not paid to say any of this, I am speaking from my own experience and their service and professionalism was beyond perfect… they are a true hidden gem in Palermo… utterly kind, utterly professional and my stay there was healing. Thank you to Deborah, to the manager that day, to the kind dude who helped me out after work… Because of you all, and so many in that week, I got out safely and with so many helping souls who I now call dear and close friends.
My highest recommendation goes to the staff and this hotel for being so professional and going out of their way to make me comfortable and offering care and assistance in my time of need.
I’ll be seeing you all again shortly when I come back visiting.
Have a happy New Year and a successful one!
Gracie mille amici ❤️
Really nice hotel and excellent, very helpful and polite staff. Rooms are spotless and cleaned every day. Food very good especially breakfast. Drinks expensive but a nice little place less than 200 mts down the road.
First the positives. This hotel provides large, modern rooms with excellent bathrooms. There is free parking and breakfasts are OK
Now the negatives.
It is very difficult to get into and out of Palermo. If you have your own car you can risk it but the city is so crowded that parking is a nightmare. Public bus services are very poor. You can wait forever without one ever making an appearance and that’s after the 1.5k walk to the bus stop. The only sensible option is a taxi which costs about 16 € to the centre of the city. An expensive round trip.
The junior members of staff are helpful but the reception desk was useless. We had to ask them if they were there to help us or not they were so obdurate when we made simple requests. Throughout our stay they failed to provide us with a card to switch on the power to our room. Instead I was obliged to switch on the power via the main distribution box. The safe never worked.
The hotel is surrounded by low rise flats and the area is severely lacking in amenities. There was a takeaway pizza and bar at the end of the street but the first worthwhile restaurant more than a kilometre away.
In short, the hotel is an average base for business users. It hopeless for those on vacation, especially with children.
Breakfast was fair. Rooms were basic. Very noisy and rooms were hit. Staff were not nice and very rude. Refused to help. Iv stayed in different hotels in the area and this is the worst. I will not be returning to this hotel.
