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1 - 6 of 774 reviews
Reviewed 10 July 2021 via mobile

A regular 3-star hotel in central Palermo. Hard to find by car, as there are many one-way and pedestrian only streets around. But worth looking for, they have their own locked parking garage at the hotel. Forget about finding a scratched car and/or fine for wrong parking!

Typical business style hotel, with nice clean rooms, refridgerator, safe, a desk and chair, TV, free WiFi, breakfast buffet, luggage room, english speaking reception etc.

Date of stay: June 2021
Trip type: Travelled with family
2  Thank reijob
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 January 2020 via mobile

Very very disappointed by this hotel. Reception Staff is not friendly at all. Not any kindness for guests. Rooms are shabby, small with smell of humidity. So called "Parking" is all but useful and over priced. Breakfast ends at 9:45 but you should know as nobody informed you ...
You have much better in more agréable place so close.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank Deydmafana
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 December 2019 via mobile

Though rather utilitarian in appearance inside and out, the location of this hotel is excellent. It was about a 10 minute walk from The nearest airport bus stop. In less than five minute walk from the hotel you reach the Via Maqueda where you can enjoy the daily passagiata and choose from a wide variety of wonderful restaurants on the side alleys. The room itself was satisfactory for our needs and did offer a king bed which is sometimes hard to find in European hotels. The breakfast room was large and offered a good variety of items. I believe this is a good value option for central Palermo and would recommend it.

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank archar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 October 2019 via mobile

Long story short..the hotel is 3* fine, but we asked for 2 separate beds, got 1 big, changed the room - the room was bigger, but with teeny tiny little windows looking out to pipes and windows of other guests. Fancy a midnight chat? Well then go for it. I don't. Yes closing the window would help if the AC would work properly. During check in we didnt get info about wifi or breakfast if we wouldnt ask we wouldnt know... We paid extra 60€ for better room, it was better but we paid for 3 nights 240€ which is a price for 4* hotel if you know where to look. I travel a lot and I haven't been this dissapointed in a really long time. So definitely won't be coming back or recommending.
Two positive things though - the breakfast was good and if I am not talking about the check in (I work in hospitality for a long time so I might be used to different service) the receptionists were helpful and ready to answer any question :)
So for 1 night stay I guess it's fine, for longer no. If I'll travel to Palermo again, I will rather pay more for a better hotel...

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank 812kristynam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 October 2019 via mobile

Except for the location there is nothing positive to say about the hotel. We booked in booking.com and what we saw as advertised was not what we got!. We thought we were booking a modern hotel room with all the necessary amenities expected of a hotel. Instead we were told we booked a studio apartment! There was nothing during booking to inform us that. The room in the apartment was old, unclean and dusty and there is not even the basic kettle which even a hotel room will provide. Shower and shampoo came in a tiny tiny pack!!! The switches and plugs did not work. There was no iron! We pointed these out and was told they will move us to a better room and we have to packed up once again. Why did they not check the room before we checked in! So we moved to the second room. The room was slightly better than the first but certainly not all that clean. Air condition was fine one day and next day did not work and all the staff could say was maintenance is only in the next morning. So we have to bear with the heat! Overall after 2 nights stay it wasn't at all up to expectations.

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank ChristineL4066
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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