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“Lovely, but.. ”

Cantinetta dei Verrazzano
Ranked #128 of 2,821 Restaurants in Florence
Certificate of Excellence
Price range: US$15 - US$24
Cuisines: Italian
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Restaurant details
Good for: Local cuisine
Dining options: Dinner, Lunch, Breakfast, After-hours, Reservations, Takeout
Neighbourhood: Duomo
Reviewed 17 July 2017 via mobile

Whilst wandering the streets in Florence we happened upon Cantinetta dei Verrazzano, tucked quietly down a little street from the bustling shopping nearby.

Initially we just fancied a drink but then decided to grab just a quick small snack. My wife went for the bruschetta pomodoro and I was tempted by a little €4 dish of focaccia, to go with our glass of wine. Our friendly waiter asked if we'd like the focaccia for 2 and pointed to a nearby wooden board of focaccia appetisers, so we said yes. The food - and wine - was delicious and enjoyable.

After paying the bill I realised that the focaccia (for 2) was €16, which was a bit unfair of the waiter - clearly too tempted to trap a couple of tourists into paying for more without telling me them how much more. This was initially a €4 dish we'd ordered but ended up paying 4 times as much. Such a shame as we felt a bit cheated after such tasty food.

So, head here for a quiet and lovely lunch - just be aware of the little tricks designed to make you part with more money than you expected. Light lunch with a glass of wine each, plus water, was €31.

Thank StaffsMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 1,043 reviews

Reviewed 27 June 2017

The centre of Florence is becoming vastly overcrowded these days but there are a number of spots very close to the main thoroughfares (which seem now to be full of crocodiles from cruise-ship) where you can get a little peace and quiet (relatively speaking) and this is one such place. They serve good coffee and a wonderful selection of pastries and it became our regular place for a coffee break on a recent trip to Florence.

    • Value
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    • Food
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017 via mobile

Great little place which doubles as a bakery with its own oven. Restaurant food and drinks are all produced by them. Top service and top authentic food. One of my favourites ever.

1  Thank EggChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2017 via mobile

We go to Florence several times a year for work. Almost every time, we would go to Verrazzano for nibbles and wine in the early evening purely because of its great location.

Never again.

Our group was charged for SEVERAL dishes we had neither ordered nor received. When this was raised in a very friendly way with the not-so-gentle man who had served us, he immediately became extremely defensive.

Miscalculations happen, but most places would just apologise and move on. Instead, this man started fiercely arguing about it and insisted we were wrong. We were shocked.

Perhaps because the man did not realise I understood Italian, he also felt free to say something very unkind about AMERICANS, which I chose to ignore; as it happens, no one in the group was American, but that should not have been relevant to our discussion.

Lucky for us, the staff had not bothered to clean the numerous plates on our table, so we were able to show that the bill was wildly exaggerated simply by counting the number of plates around us!

Even after he was PROVEN wrong, the man did not apologise. He did, however, begrudgingly agree that we owed ONE HALF of the amount on the bill, which we paid and left.

Italian friends have said we should have called the police (apparently this is an offence in Italy). But why should we have dealt with even more stress for wanting to simply sit down and enjoy ourselves?

We will go back to Florence again and again. We will not, however, ever go back to Verrazzano.

But if you are charmed by the surroundings and venture inside, make sure your bill is not wildly padded. If it is, you may wish to simply ignore being ripped off, overpay and spare yourself considerable stress and insults.

Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi C, Proprietario at Cantinetta dei Verrazzano, responded to this reviewResponded 20 June 2017

Thanks for the time you spent writing this note. We are very sorry and surprised by your report. What I can read is completely distant from our standards and the quality of our usual service to our customers and if you've been in our place in the past you know what I mean. We would be grateful if you could help us understand better what really happened to you. You can contact us by private mail.
We can not wait to have you again in order to show you the real sense of our welcome.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2017

We had a wonderful dinner there and Salvatore was terrific. Many courses and tasted a few different wines from the Verrazzano Winery. Make reservations. This is a small and not to be missed restaurant.
Amazing pastries if you just stop in.

    • Value
    • Service
    • Food
Thank bschallert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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