Get to the bus early that leaves from Florence as the lines start up to :0 minutes before departure. Limited items like bags come out first thing in the morning so get there right on opening time and expect to line up.
Excellent service all round. I couldn't find my size upstairs I. Clothes section but on describing g what I was after was presented with 10 items and left with 8 of them. Purchased sunglasses and a travel bag (much cheaper than retail Prada though still pricey).
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