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Reviewed 21 March 2012

The location could not be bettered as it is within a 5 minute walk of the major attractions. The hotel itself was extremely clean and the room size was excellent. The staff were very helpful and friendly. When we return to Florence, as there is not enough time to see this city in a 4 night stay, we would definetely look to booking this hotel again.

  • Stayed: March 2012, travelled as a couple
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Thank Edward931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

Really enjoyed my stay at hotel Pierre.the staff was exstremely helpful and friendly,the room a little bit small but very clean and quite.the location good to visit the city,Grazie.

  • Stayed: January 2012
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1  Thank Gangolchandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

This is a smallish hotel in the historical center of Florence. I stayed here with friends in January. It is not luxurious but is a good value, clean, and with good-sized rooms. Our room--on an air shaft--was very quiet. Breakfasts were fine. There is a small bar with snacks and limited room service. Front desk is polite without being overly friendly. Location is great, right in the midst of things.

  • Stayed: January 2012, travelled with friends
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Thank nomenemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2012

We travelled to Florence in Sept 2011. Sadly we had a major car accident on the autostrade on the day of our trip to Florence. By 'the grace of God' we managed to finally get to Hotel Pierre. The concierge, Roberto, was absolutely brilliant. He demonstrated enormous care and empathy, which we both appreciated. Whilst the room was nothing to rave about, the Hotel is located in central Florence hence an easy walk to all the restaurants, churches, musems and the like. We stayed at the hotel for 3 evenings. On the day of our scheduled departure there was a train strike. Roberto organised for us to stay another evening in an upgraded room at very competitive rates. Our second room was far superior to our initial experience. Like many hotels in Italy, the rooms are reasonably small, bathrooms modest however as long as your expectations are realistic then the experience should be positive.
Would I stay at Hotel Pierre again? Even though the staff were superb, would still try and find a hotel a little more up-market.

  • Stayed: September 2011, travelled with family
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Thank Mal V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2012

Stayed at the Pierre for the third time, it wasn't exactly a charm. My 5 star hotel sister came with us and we didn't impress her. May I say the staff was wonderful and the breakfast great.
We stayed Over from Nov 19 - Nov 27, 2011, the second day of our stay we had to change rooms due to no heat. Annother day we were unable to use the shower at night due to no hot water. The telephone didn't work for 2 days which could have been a major problem since I have health issues. When they fixed the phone and tested it they charged me!
We got no relief from the gentlemen that handles the early morning shift who even charged me for a bottle of water. Sorry to say next time I will go back to the Hotel Cavour.

Room Tip: Make sure it has heat and hot water
  • Stayed: November 2011, travelled with family
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Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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