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Traveller rating
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All reviews big supermarket hotel has free parking private parking star hotel ponte vecchio tuscany city
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2 - 7 of 963 reviews
Reviewed 10 August 2022 via mobile

I booked the family connected rooms which are very convenient for a family with children. What I liked most is that the room size is very good in comparison to other hotels with family rooms. The rooms were clean and beds were comfortable. The AC worked very well.
There is available free parking however the lots are limited.
The location is excellent if you want to use the public transportation, the station is just in front of the hotel, and there is a big supermarket just behind the hotel.
The only negative points were that the wifi was poor, and there was no refill for toiletries and tea and coffee.

Date of stay: August 2022
Trip type: Travelled with family
1  Thank Lameesaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 July 2022

We stayed at this hotel while travelling as a couple with our teenager daughter. We enjoyed the hotel as it was well located and had parking facilities. We had rented a car to visit villages in Tuscany and we also enjoyed the old city of Florence. The hotel has a private parking as well as parking facilities on the road in front of the hotel. The rooms are spacious (according to Europeean standards) and are very clean and well equipped. The only downside was the quality of the breakfast buffet which was not as per europeean standards. We ended ordering continental breakfasts by room service as the buffet was not attractive. The tram is a real plus for this hotel. For only €1.50 per person you are right in the city of Florence in less than 15 minutes. It’s easy to commute and right at the hotel doorstep. The staff have been helpful each time we needed info and they recommended some nice restaurant in the area.
I wouyld recommend this hotel to anyone travelling in Florence who wants to be assured to have peaceful nights, to have parking possibilities and last thing that comes to my mind is its easy access to the airport by the tram which is a few stops away. In some minutes you’re at the airport.

Room tip: We were on the 9th floor, road facing room with a view on the park. Great sleep. Calm
Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank FranceMauritius
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 July 2022

Nice, well-kept hotel in the Novoli area close to both the motorway and the airport and not too far from the centre. The rooms are furnished in a rather classic way but with new and quality furnishings. The bed is very comfortable and the bathroom very functional. When the hotel car park is full you can park in the car park of the courthouse which is just across the street. A good accommodation for a stay in Florence for business reasons

Date of stay: May 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank L0ll0A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 July 2022 via mobile

Good:

-Parking is for free
-Room was ok

Did not like:

-Quality of Breakfast was very low not worth to go there. Only the most basic things are there. No coffee machine. You have to ask the waiter for coffee all the time. Dining room is in the basement and has no ambience.
-The safe in our room was not working
-Bathroom could have been cleaner
-Environment is not inviting
-Loby and elevator are old

Date of stay: May 2022
Trip type: Travelled with family
Thank qpop20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 October 2021

The rooms were spacious, clean and very quiet. Really good.
However services in the hotel were minimal.
Except for the breakfast service which was executed to perfection, the hotel did not have any hotel service you would expect for a 4 star hotel, and certainly not for a Starhotel. The receptionist was particularly unhelpful. Just as a few examples: impossible to drop off postcards with stamps to put in the mail... Everything was as in "Computer says no....". Also bar was closed at 10:00PM. We were at the bar like 10 minutes before closing time and it was closed already: receptionist refused to even look into a solution. "It is closed sir."
As frequent customer of Starhotels, this was really below standards and certainly below expectation.
Today (5 oct) we leave for another Starhotel (Saronno), and are sure we will be served in a much better way...

Room tip: easy to get access to the city by tramway stopping right in front of the hotel
Date of stay: October 2021
    • Value
    • Rooms
    • Service
1  Thank Luc C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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