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93 - 98 of 1,275 reviews
Reviewed 27 September 2018

We really enjoyed the high level of service and help at this hotel. Rooms were spacious, fresh and clean. Breakfast was a highlight. While a block or two further from major sights, it is on a quiet street with some nice local restaurants close by. Highly recommend.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank George B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 September 2018

When we arrived we were given the attic junior suite which we weren't that happy with as it only had ceiling windows and felt a little claustrophobic. The staff were great and changed our room for us and gave us another room which was amazing.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rosborn73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 September 2018

Everything was what I would expect from a 5* hotel. There were three problems. The first was our own fault really.1) Air conditioning was not necessary at this time of year. So it was turned off in our room at our request and we slept with the balcony window slightly open. The curtains were well closed to keep out mosquitoes. Sadly that did not work and I was bitten every night. Thus the average rating on sleep quality.2) More seriously, on arrival we asked for the WELCOME DINNER ON ARRIVAL DAY - “CAPRICCIO” RESTAURANT. The welcome message states "Book a table on arrival day and get 25% discount on "à la carte" orders (beverage excluded).Tasting menu available with complimentary bottle of wine for a minimum of two persons." When we went to the restaurant, we were told that we had no booking and that the restaurant was fully booked. Only one table was occupied and it was much the same 90 minutes later. We did not visit the restaurant for dimmer again.3) HAPPY HOUR - BAR “Il PORTICO” is also advertised: As DRINK ONE; GET THE SECOND FREE (on selected beverages). The selected beverages are wine and beer. Why can't they say that in the promotion?Over-optimistic promotions let them down,

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank ge0rgekeeling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 September 2018

This Hotel has a lovely garden setting, which is atmospherically Florentine. It is relaxed with very professional staff who are so helpful, and nice, and did I already say how say helpful the staff were? Yes everything is possible here, and always with a smile and good grace. The whole Hotel is luxurious, and the rooms are comfortable and luxurious.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
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2  Thank ssgray
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 September 2018

Beautiful Old World European style - elegant decor and excellent service in central Florence. Luxurious appointments in a lovely secure setting . Walking distance to all shopping and sight seeing. Very attentive staff.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lawrence C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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