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“As good as the reviews suggest. Highly recommended!” 5 of 5 bubbles
Review of Hotel Jane

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Hotel Jane
Ranked #195 of 421 Hotels in Florence
Ipswich, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“As good as the reviews suggest. Highly recommended!”
5 of 5 bubbles Reviewed 15 September 2011

This hotel was everything we expected it to be after doing lots of research prior to our trip. Located in the quieter, less touristy part of Florence but within easy walking distance of all the historic attractions - it was perfect for us! The staff were very friendly and helpful. Language was not a problem - even with our limited knowledge of Italian. It's good to learn a few everyday phrases before you go. The room was extremely clean and tidy - with fresh towels provided daily. It was small but more than adequate as we had planned on being out and about exploring for the majority of our time. The food was a standard continental breakfast and set us up well for day. Fresh coffee was in plentiful supply. We were extremely pleased with our stay at Hotel Jane and would definitely choose to stay there again in the future. A good price and great location. We highly recommend it!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank sammy72mitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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565 reviews from our community

Traveller rating
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    112
    31
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Orlando, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 August 2011

We love this hotel! Franchesca and Mr. Jahny (I think that is how you spell his name) were wonderful!! Franchesca was extremely helpful. She gave us tips and suggested places to visit. Her English is pretty good. We walked to every single location! I love Florence!! It is a beautiful city. The hotel is a small hotel. The rooms are VERY CLEAN. We slept like babies. No noises, great air conditioning, wood floor. Room have a small refrigerator with sodas, juices, chocolates for reasonable prices. We felt safe. The breakfast was okay. They have WIFI for free and if you don't have a computer, they allow you to use one they have downstairs for free. You may take the bus (Number 14) to the hotel (1 Euro per person). It is a ten minutes drive. The bus stop is at the corner of the hotel. You will have to walk maybe five minutes. Next time I visit Florence, I will definitely stay at this hotel!!

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LasAnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

I compared it to New York. Small but nice. The bed I remember! It was so comfy! The room was clean. Also thought its not like in the center of town. You can grab a bus literally around the corner that will take you to the city center in like 5-10 minutes. The free breast was awesome! Oh and if your a runner, its close to the river so you can totally go for a run Ali.faire it and maybe even run to the city center.... I would definitely stay here again.

  • Stayed August 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Daisy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
giona64, Responsabile reception at Hotel Jane, responded to this review, 2 August 2011
Dear Guest,
thanks a lot for your very nice review.
We are very satisfied you enjoyed your stay in our Hotel.
Hope to welcoming you again at Hotel Jane.
Regards
All the Staff
Hotel Jane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 5 July 2011

We recently visited Florence and spent 1 night at Hotel Jane. My boyfriend had emailed the hotel previously to ask for an early check in as we were getting into the city before noon. When we got to the front desk, the attendee was not very welcoming and at first said that we couldn't check-in early. It became pretty obvious to us that we couldn't communicate with him in English, so I switched to French and we were able to check in. However, the room he gave us was a tiny room directly behind the elevator shaft. We considered complaining and switching rooms but in the end decided not to. We took brief naps and decided to hit the town in the early afternoon, but prior to doing so, we returned to the front desk clerk to inquire about the process of retrieving our tickets for a booking his co-worker had made on our behalf at the Academia (which we very much appreciated). He again was not very helpful and sent us downstairs to check our email (there is no wireless at this hotel but they have one computer by the bar with internet access). We were able to get a reference # from our email for the Academia. The following morning we came down for breakfast only to learn that it was only going to be served for an additional 15 minutes, as a result there was hardly any food available. Unfortunately the desk clerk who checked us in did not mention that breakfast stopped being served on a Sunday by 9 AM. Needless to say, though we hardly spent much time at this establishment, we found the front desk service lacking in general, though we very much appreciated the female staff members assistance on our bookings.

  • Stayed June 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank wakawa14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
giona64, Responsabile reception at Hotel Jane, responded to this review, 7 July 2011
Dear Customer,
although we could not fully meet your needs,
Thank you for your comment to help us improve our service.
We regret very much, unfortunately it is true, there are times for check-in and check out the breakfast that always ends at 09.30 on Sundays,
you probably had a misunderstanding at the reception for the language.
We always try to do our best.
We apologize again and still hope to be able to welcome back Jane Hotel.
Best Regards
Lucia and throughout the reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
4 of 5 bubbles Reviewed 24 June 2011

It is a very good Hotel, good location, nice fresh sheets, clean bathroons, and the hotel provides a computer for you to use, it was very helpful and the stuff is very nice. I will definitely stay at Hotel Jane again. Oh! Lucia is the best!

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Viajante16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
giona64, Responsabile reception at Hotel Jane, responded to this review, 7 July 2011
Dear Customer,
we want to thank you for taking the time to write his
such a beautiful memory of your stay.
For us it is a great satisfaction to know that you have enjoyed our service that we try to improve every day.
We are looking forward to welcoming you soon to Hotel Jane.
Greetings.
Lucia and all the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Jane

Property: Hotel Jane
Address: Via Orcagna 56-58, 50121, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #195 of 421 Hotels in Florence
Price range (per night): $88 - $218
Hotel Class:3 star — Hotel Jane 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Jane Hotel Florence

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