My partner and I stayed here for 2 nights during a holiday around Italy.
The staff members were mostly helpful and provided us with a map of the local area, what to see and do and how to use the transport in the town.
The room was clean and a good size. We were provided with fresh towels and bedding and the bathroom was clean too.
The breakfast included was very enjoyable with a large range of Continental breakfast items available.
The hotel is a little out of the way but once we had got used to the tram service it was fine. The 2 nearest tram stations were closed so we had to walk 10/15 minutes to the next closest one which then took us directly into Florence centre in 10 minutes.
The hotel also kept our bags for us after we had checked out as our train was not until the afternoon.
Overall this hotel was nice and we would recommend for young couples or travellers!

It was second Time I was there (three Weeks together) and i believe I'll return.
Absolutely perfect a helpful staff.
The Hotel is in the Building from 16. Century. The pretty Rooms were small and clean with a nice Equipment and good Beds (it's like second Home).
The location of the Hotel is totally perfect in the itself Heart of the City- 200 m to Basilica di Santa Croce, 350 m to Palazzo Vecchio, 400 m to Galleria degli Uffizi etc.