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All reviews great location fourth floor single room would stay here again small elevator light sleeper street level the hotel staff rooms are small within walking distance train station three star the heart of the city each morning minute walk breakfast room i highly recommend this hotel
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Reviewed 1 March 2017 via mobile

Excellently situated with Duomo just across the road and very easy access to the historic centre of Florence and its churches, museums, restaurants etc. The hotel is on the 4 th floor accessed by a wooden framed glass elevator (right out of Agatha Christies Bertram Hotel) which only takes two people and luggage - doors closed manually. Free coffee and biscuits all day long. The lounge balcony looks out on the Duomo - most impressive! Out room was small with a tiny balcony complete with table and chairs. Rooms very clean and cleaned daily. Staff very friendly and helpful. Would definitely stay here again.

Date of stay: February 2017
Trip type: Travelled as a couple
2  Thank cheryllynes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FedericoG1, Responsabile relazioni con la clientela at Hotel Duomo Firenze, responded to this reviewResponded 19 March 2017

Dear Guest,

we would like to thank you for the nice review.

We are glad you enjoyed your stay with us right next to the Duomo and would also like to thank you for all the appreciations.

We look forward to your next stay with us.

Best regards.

Dorian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2017

Hotel Duomo: we discovered this hotel as recommended in one of Rick Steves’ guidebooks and then read many reviews. We quickly realized it was well worth investigating … on exploring the hotel’s website we learned that this boutique hotel was restored about 10 years ago and is family-run. It is quite small with only 24 rooms (love that!) and is part of a 14th century building (a 1500s historical Florentine Palace). Fun fact: the elevator was built in 1931 and is one of the first elevators of the city of Florence!! And the view … Brunelleschi’s iconic Dome!!! When in Florence what could possibly be better … we were all in!!!!!

Getting there, arrival, & check-In: We arrived in Florence by train from the Cinque Terre. It is a short 10-15 minute walk from the Santa Maria Novella station to the hotel, which was very easy to find. The hardest part of the walk was navigating through the massive crowds of people with a suitcase! On arrival you will enter the foyer on the main floor (ground level) which is charming and quaint, and, with luggage, you will take the antique caged lift up to reception on the fourth floor. The lift in and of itself is worth pausing to enjoy and appreciate.

Because it was extremely busy on our arrival and the room not yet ready (expected because we were early), our luggage was tagged and off we went to explore the city. On return, check in was a breeze and we were shown to our room: staff helped with our luggage and walked us up the 19 or so steps to our room on the top (fifth) floor which is not accessible by elevator (fine for us but important to take into consideration if you are at all mobility impaired).
Stay, Room, and Rates: we stayed for 3 nights in September 2016 in “superior double room" #40 with two windows and amazing dome and cathedral view”. The rate (without breakfast) was ca. 215 euros per night (or $320 Canadian), including the city tax. Keeping the 3-star hotel rating in mind, the room was absolutely amazing and everything we could have hoped for. It looked exactly as advertised and the bathroom was very large and well-appointed with bidet, toilet, marble floating sink, and full tub with stand up shower. There were modern furnishings and high quality linens and towels. It was clean, and cleaned well daily. And the view … in Florence the view really can’t be beat. After a day of sightseeing we loved returning to the room to enjoy a glass of wine by the windows looking out from our own private view of the Duomo.

We only partook in the breakfast once, and it was wonderful.

Walking to the major attractions:
It is a short walk (less than 10 minutes) from the hotel to the famous Uffizi Gallery (Birth of Venus, among many others) and even closer (5 minutes of so) to the Accademia (Michelangelo’s David and the Captives). Not far from the Accademia (maybe another 2- 3 minutes) is Museo di San Marco (Fra’ Angelico’s Annunciation). Or, going back in the other direction and on the way to the Uffizi is Piazza della Signoria (5 minutes) and the Ponte Vecchio (another 3-5 minutes). Continuing on from there is the Palazzo Pitti (once home to the Medici family) (5 minutes more) and the Boboli Gardens (another 10-15 minutes).

Food …
Can’t help but recommend two places to eat, worth checking out are: La Menagere and the ever so tiny Cacio Vino Trallalla (where there are maybe 5 tables).

Not to be missed:
Plan to get up early one morning and walk to Piazzale Michelangelo in Oltrarno to watch the sun rise over the city. For us this presented the most beautiful and breathtaking view of the Duomo and Cathedral. Seeing it at a distance we were able to truly see and appreciate how it towers over the city. It is a commanding image and puts the architectural and engineering feat in a completely different perspective. It is a long walk (30-40 minutes) with some very steep climbs and well worth every single step. All of a sudden you are there and feel as if you are in the country-side. It is ever so peaceful as you wait and watch for that moment when the sun begins to illuminate the red tiled roofs of Florence and wash over the Duomo. That moment will remain like a dream in my mind’s eye forever; this image is as impressionistic and important as is seeing the art in the Uffizi or Accademia museums.

Returning at the end of the day/night: we almost always took the stairs. There was a locked sliding glass door and you have to ‘buzz’ up to reception to have it unlocked. Most of the time this was straightforward but occasionally it took a few tries and proved to be a little tricky.

Check out: On checking out we were surprised with a gift of sweet wine and biscotti, a very nice personal touch.

One final comment: if a stay in rural Tuscany is forming part of your itinerary, we highly recommend you make the time to stay with the incredible people at Podere Spedalone- a sublime farm-stay experience near Pienza, halfway between Montalcino and Montepulciano.

Would we return: We loved our room and the staff of the hotel. However, we found the crowds outside the Duomo almost overwhelming. And, while the view from our room was truly spectacular, we might prefer a view from somewhat further away. That said, the room was perfect and, if not for the intensity of the crowds outside, we would return in a heartbeat.

Thank you to everyone at Hotel Duomo for an unforgettable stay in Florence.

Jeri & Tim Taylor
Canada

Room tip: Superior double room #40 is a corner suite with fantastic views looking up at the Duomo.
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
11  Thank TimJeri_Canada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FedericoG1, Responsabile relazioni con la clientela at Hotel Duomo Firenze, responded to this reviewResponded 19 March 2017

Dear TimJeri_Canada,

We would like to thank you for the beautiful and exhaustive review.

We are glad that you fully enjoyed your time with us in Florence and that your experience was so positive.

Thank you for all aspects described and all appreciations.

We look forward to your next visit.

Best regards from us all.

Dorian

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Reviewed 28 February 2017

Hotel Duomo is located on the fourth floor of a building on the central square of the Duomo. We were there in the off season and were upgraded to a room with a view of the Duomo! Rooms are modern, pleasant and offer a free mini-bar. Bathrooms are nice as well, and have a full size tub and heated towels. Service is good and the breakfast is awesome, with fresh honeycomb, fresh baked pastries, and italian meats.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank TomKFL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FedericoG1, Responsabile relazioni con la clientela at Hotel Duomo Firenze, responded to this reviewResponded 14 March 2017

Dear TomKFL,

Thank you for the beautiful review.

We are glad that you had a nice stay with us and that you appreciated the free upgrade, the hotel's position, room and breakfast.

We look forward to your next visit in Florence.

Best regards.

Dorian

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Reviewed 28 February 2017 via mobile

What a great couple of days in Florence! The Hotel Duomo is exceptional with great service from Dorian and all the staff!! Great breakfast before heading out to explore the dome & Uffizi! Quick trip to Pisa to see the "leaning tower" and back for a great night's sleep before heading to Rome! Wonderful experience bartering with the leather merchants!

Date of stay: February 2017
Trip type: Travelled with family
1  Thank A5471GSmikem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FedericoG1, Responsabile relazioni con la clientela at Hotel Duomo Firenze, responded to this reviewResponded 14 March 2017

Dear Mike M,

We would like to thank you for the nice review.

We are glad that you enjoyed your stay with us and would like to thank you for all the compliments.

We look forward to your next visit in Florence and to our hotel.

Best regards.
Dorian

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Reviewed 27 February 2017 via mobile

Great location, just less then 10 minutes walking from Santa Maria Novella train station and 2 minutes walking from Piazza Duomo (as you are in the heart of Florence don't expect to park the car in the front as other trip-advisers!!!!!!)
Welcome was warm and smiling, alway great to be receive well (Mrs Romina - thank you).
Room (208) on the second floor was very good size, clean and quite (not a great view from the windows.....however doesn't really matter)
Recommended

Date of stay: February 2017
1  Thank AP828
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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