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Reviews (362)
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Reviewed 4 June 2018

This was our first night in Italy and I was worried it would be like this the entire trip. Luckily that wasn't the case. We were able to take the bus from the train station to get to the hotel, which wasn't in the nicest part of town at all. Once there, we were told to leave our bags at the front desk and that they'd take them to our room when it was ready. We left our bags and went back into the city and spent the rest of the day walking until we took the bus back to the hotel. When we arrived, I was shocked to see that our bags were still sitting on the couches by the front door and that the employee who instructed us to leave them there was gone and replaced by another employee at the front desk who didn't even know the bags were there.

The room itself was dingy and the bathroom wasn't clean at all. The hotel staff wasn't directly rude but they were not pleasant to work with. There was an additional cost for the breakfast which was kind of expensive but was a nice breakfast. I'm not sure what other options are available in the area but I'd urge you to consider them instead of Hotel Franchi.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Service
Thank amalco2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018

Upon arrival the receptionist was very nice and they got me a shuttle at 5am. That is where the good ends. The room stunk to hi heaven and we took sanitizing cloths to all the surface areas. Very dirty room. I always check the beds and sheets. One bed did not have a mattress pad on it and the other pad was filthy with stains. The mattress were so thin about as thick as a crib mattress.
Don't think about asking the day front desk person for sure directions. She sent us on a bus no where near where we wanted to be. 2 hours later had to catch a taxi.

  • Stayed: April 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank DebiFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Hotel Franchi met our expectations in finding a nice overnight spot near the airport. The hotel is undergoing some renovations so it was noisy during the day, but we found the hotel staff to be super friendly and accommodating to our group of 4 couples.....storing our voluminous luggage, helping with directions, allowing us a very nice happy hour in their lobby, and arranging shuttle service for us in the early AM to airport. Room was simple but nice and clean. We would recommend this based on the super staff, nice breakfast included, and location.

Stayed: September 2017, travelled as a couple
Thank cindyny9Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

It was a budget bed & breakfast - ok, but we didn't stay happy at all with the welcome at the front desk and in general with receptionist's behavior.. one small example that she gave us the key without activate it and we could not open the door and she wasn't in the mood.Room was not so clean and had a bad smell, breakfast was average. For a night its ok but i will never go back again

Room Tip: ask for a parking space
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank liberty88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

The hotel is quite ok but they stop operating the shuttle early so you have to take the taxi. Even if your flight is not late and you can use the shuttle - it is not free. The staff is not very responsive in case you require any changes with the reservation.

Stayed: January 2017, travelled with family
Thank kvm_kvm_kvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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