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“Absolutely Disgusting”
Review of Hotel Real

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Hotel Real
Ranked #390 of 409 Hotels in Florence
Reviewed 23 May 2015

I will NEVER STAY HERE AGAIN! This place is nasty. The rooms are filthy and molding. My folks got bit by bed bugs. My room smelled heavily of smoke and the A/C didn't work (which if you have ever traveled to Florence its really HOT) the night auditor was sleeping on the floor in the morning when we checked out. DO NOT STAY HERE!!!!!!!!!!

Room Tip: Just don't stay!
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  • Stayed: May 2015, travelled with family
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    • Location
    • Service
2  Thank NorthDakotaHoldings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 22 of 166 reviews

Reviewed 27 April 2015 via mobile

The staff is really nice ans willing to help.

The hotel suffers from bad sound isolation, humidity and lack of renovation.

Bed was OKish.
Bathroom presented moisture and hideous smell from humidity.
Room overall dirty ans not cleaned.

If you have no choice, a night is managable.

Stayed: April 2015, travelled as a couple
2  Thank Sol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2009

Turning up in Florence at 3am we could find no rooms in the city. We were about to park up and sleep in the car when we found this hotel (we know wish we had slept in the car).

Just from the carpark we could see the decor of the hallways and thought we were making a mistake. The twin room was €75 and I don't know if that included breakfast as they guy never mentioned it. The room was the worst I've stayed in. It was very hot and the old aircon unit on the floor in the corner was not much help. The furniture was old and scant and the bathroom was shabby. Toilet didn't flush, sheets had tears, window was so dirty we couldn't see out of it.

We left first thing and tried not to let it ruin our time in Florence.

  • Stayed: July 2009, travelled as a couple
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3  Thank ledge69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2007

I've booked this hotel online with LateRooms and on their map the hotel was shown in the city center. I was told only after the reservation that the real price was 50 euros less than expected per person. I was so happy I wanted to look on Google Maps how to reach the place and here surprise! The hotel real location was many Kms away the place shown on the first map seen.

At least I thought usually hotels that are away from city center offers something better in order to be competitive. It is supposed to be a 3 stars but infact they threat you as in the worst pension you can imagine.

My room was full of mosquitos, dust everywhere, dirty bed linen and the whole atmosphear was gloomy and old. The carpet in hallway and elevator was unstuck and kinda dangerous if you did not pay attention to it.

Breakfast was the worst part, forget about the usual huge breakfast you can gave in a normal hotel, here I was asked if I wanted tea or coffe and just one cup was served. No pastries whatsoever, just some toasted bread (in plastic wrapping) with butter and jam. No fresh water, nothing just the sad, unprofessional and superficial service around us.

  • Stayed: April 2007, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
4  Thank AntonioNegro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Saint-Petersburg, Russia
Reviewed 17 July 2006

We were staying in that hotel for the one night and i can say that it's really worst hotel i have ever seen. Dirty, with brocken douche, terrible breakfast and not in the city center and cost was 100 euro per night. Also they tried to charge me twice - 1st time they told me that credit card transaction was interrupted and asked to pay by cash, i paid, but later, after 3 hours i got sms notification from my bank that they charged my card. Time of transaction was 3 hours later than that interrupted transaction, so they processed my card somehow when i left the hotel.

  • Stayed: June 2006
    • Value
    • Rooms
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Real

Address: Viale Luigi Gori 31, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #390 of 409 Hotels in Florence
Price Range: $46 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Real 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Real Hotel Florence

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