From a none complaining couple who have been to many very basic hotels - please take note of this review! This hotel was booked for us as part of a trip to Rome, Florence & Venice. All 3 hotels were 3* hotels chosen by the tour centre. This hotel cannot even be rated as a 1*. On arrival at this hotel we were greeted by a man behind a reception desk whose appearance can only be described as dirty. There was a very unkempt lady sitting at a table which the man informed us was the breakfast area. The hotel was not welcoming in any shape or form with very poor decorating and the smell of cigarette smoke and a terrible fusty smell which hit you as soon as you entered the building. We got the key to our room and found the room to be dirty and the shower cubical was extremely small and very dirty. The smoke smell by this time had got to our throat in a very big way and the smell in general was making us feel sick. We used the wifi in the hotel to get on to booking.com to look for other hotels and booked another 3*hotel within minutes. We went down to reception to check out and told the man on reception that we could not stay as the hotel was dirty and the cigarette smoke was affecting us in a big way. He just shrugged his shoulders and took the key as if it was a normal occurrence. The hotel is not as near to the centre of Florence as advertised and would have meant a bus ride into Florence each day had we stayed there. The location of the hotel would not be safe for any young travellers. We feel this hotel should not be advertised or recommended as a 3* hotel. If you are considering using this hotel then I would strongly advise you don't under any circumstance.
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- Also Known As:
- Real Hotel Florence