8 reviews
7 helpful votes
We arrived at Tornabuoni and were met by Lisa who gave us a tour of this large apartment. Each of us had our own bedroom/bathroom. The common areas were fantastic! In July, Florence was very hot, however, the apartment stayed cool with the air conditioners and was a welcome relief. The WiFi was always accessible and we had no problem. The washer machine had a slow leak, we contacted Lisa and she was at the apartment within a couple of hours and had it fixed immediately. One of the courtyard was perfect for drying clothes, especially since the air conditioner fans exhausted into the courtyard it was like having a commercial dryer as they would be dry within a couple hours. The location of Tornabuoni was perfect, easily accessible to pedestrian areas, groceries, and train station. Gabrielle and Lisa responded to all my emails promptly and quickly. When we arrived, they took care of all our needs. My husband and I have traveled to Italy every year for the past 20 years. I enjoyed Tornabuoni and would definitely stay there again!! Our group consisted of friends who were in Florence for the first time. They were delighted with the apartment and location and we able to find their way around the city from the apartment with ease. Thank you Gabrielle and Lisa for allowing us to stay in your apartment and adding to our travel experience. You will be hearing from us again for future trips.
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6 reviews
3 hotel reviews
We wanted to spend a month in Florence to have an apartment as a hub for expanded travel as well as a home in a neighborhood we would get to know well over time with its museums, shops etc.
This apartment was a fabulous location. We had friends and family visit at different times during the month and the apartment layout was great.
Kitchen is small as other reviews said but we were still able to whip up some great meals.
Only downside was that we planned to do laundry since we were planning on a month plus of travel. There is a washer but no dryer so you do have to plan drying time. Not a problem for shorter stays I am sure. Owners were very helpful. Would stay again!
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| Friends getaway | Older travelers |
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1 review
I searched so many listings for apartments in Florence and I was confident that this was the perfect fit for my family. My husband, son, mother and I took 17 days to cover quite a lot of Italy and our four days in Florence were perfection. The photos don't do the apartment the justice it deserves.
The apartment was exceptionally spacious and the location couldn't have made things easier. Almost everything we did was an entertaining and easy walk from the apartment. The decor was elegant and cozy at the same time. Lisa made sure that we had everything we needed. She and her mother supply everything you would need from local information and suggestions to lots of pillows. The kitchen was small as you can see in the photos, but we had so many choices for dining out that we never had a chance to cook our own meals. Hot water in two of the bathrooms was short lived, but Lisa returned right away to fix one of them. We just stuck to the showers that worked well.
I saw reviews about the sewer smell, but unfortunately, that "essence" is unavoidable as that appears to be a common smell that wafts in and out of the streets of Florence. That was a surprise at first, but we got used to it and that smell never actually came into the apartment.
We will definitely be returning to Florence in the future and will be sure to book this apartment way in advance because I don't have time for unpleasant surprises and everything about this apartment was positive. Thank you Lisa and Gabriella :)
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1 review
When arriving we were all amazed at how grand and BIG the apartment was. Lisa gave us the tour of her place and was an email away from any inquires we had.
We loved coming back after a day of activity in Florence to relax in our air conditioned unit.
5 reviews
4 hotel reviews
1 helpful vote
We felt lucky to have found this place. It had everything you would ever want as a traveler and was right in the middle of Firenze. And the woman who owns the property could not have been more hospitable and helpful. I hope we are able to stay here again one day!
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
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| Service |
| Friends getaway | Families with young children |
| Large groups |
Singapore
