I have mixed feelings about this hotel, I feel as though we had a Goldilocks experience! We had a good first impression, some stained glass works, unusual ornaments, even the room numbering signs were sweet. We booked this hotel - 3 separate rooms for my mum, sister and me. Our rooms weren't together - we were allocated a room on the ground floor, one on the second and one on the third, but no big deal really. I had a huge room (room 233) on the third floor with a king size bed, corner bath, no windows but it did have a skylight (with a remote control), and it was near to the lift. My mum had a good sized room (double bed) on the ground floor (room 104) near to reception, and my sister was allocated a small room (room 310) with a single bed on the second floor and it was quite a walk away from the lift - around some twists and turns along corridors and across a linkway bridge. Guests have to pay extra to use the room safe (2.50 euros per night). The hotel issues mosquito repellent plugs free of charge, but we did have to ask for these. The air conditioning is controlled by reception (despite there being controls in the rooms - they cannot be tampered with - you must ask reception). The tall gentleman working on Reception was so friendly and helpful, the young girl not so. The breakfast staff were friendly and cheerful. Breakfast was what you would typically expect: roll, slices of ham and cheese, yoghurts, pastries. The lift is slow. Location wise, the hotel is about a 10 minute walk to the centre of Florence, 5 mins to the main train station. The hotel opens out onto a lovely square. The open tour bus has a stop near to the hotel (red route, stop No. 23 from memory). We thought it to be a great location. Yes, we would stay there again, but in hindsight we would be more specific with our booking. My only criticism really is that we had to keep going to reception to ask about stuff (e.g. air con, room safes, mosquito plugs, etc.) whereas if we had this info upon arrival (or if it was provided in the room info sheet) we would have not kept bothering the reception staff.
- Official Description (provided by the hotel):
- Lovely accommodation in a safe and respective environment (15 minutes walking to the Duomo). All rooms are equipped with private bathroom, air conditioning-heating, TV and DVD player, WI-FI high-speed connection 24H (by your laptop),hairdryer... ... more less