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4 - 9 of 174 reviews
Reviewed 6 June 2016

We travelled to Fiesole as a large group for a friend's wedding, we picked this hotel based on it's location and having a pool for our hot late May 5 day stay.
The only positive thing to say about this hotel is the location, right in the middle of the square with plenty of restaurants to choose from, right next to the bus stop with a 20 minute transfer to Florence. We were here for a wedding and felt very central to everything and all our friends came to meet us where we were as in such a good location to everything. We stayed in a deluxe Florence view room and this honestly was outstanding, we spent a lot of time on our balcony taking in the incredible view!!
And now the negatives...
The pool was not open during our stay, apparently a seasonal pool but was due to be 30 degrees during our stay so expected it to be open, I sent a mail to the hotel two days before our trip to impart our disappointment about the pool closure and also it not being communicated to us before our stay and heard NOTHING back (still haven't!!). When we actually saw the pool, looked like it had not been open for years. CHECK BEFORE YOU BOOK THAT THE POOL IS OPEN.
Staff were very disinterested, we left our key at the desk every day and they barely looked up or acknowledged us. On passing the staff around the hotel we were the ones greeting them and they barely smiled.
Breakfast (included) was the bare minimal and I went off it more every morning of our 5 day stay as saw the same things coming out everyday and looked like the left overs from the day before rather than new platter put out everyday.
The outside terrace restaurant has so much potential with views over Florence but it was as if they didn't care, plastic chairs and tables, unswept, food was pretty diar too.
We were here for a wedding with a very large group, this hotel was perfect for the location alone, so much potential but it really was as if they had let the hotel go and just didn't care. Very sad to see.

Room Tip: Check that the pool is open. Book the balcony room. Use it as a base but not to spend too much time actually in the hotel.
  • Stayed: May 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Juliejules82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2016

We had lunch few days ago in this Fiesole "old lady".
Great view and that is all about!
A really shame!
The waiter tried to do his best but still the aperol spritzer took 1/2 hour to arrive at our table! The place was quite almost asleep for lunch time! Only another table occupiedThe starter with a caper se salad very poorly presented(a Tuscan mixed cold cuts.....(..average quality!) My family lives in Fiesole and I know Tuscan food very well; nothing else to say..... Position second to none...... The rest needs a big shaking up from the top to the bottom!

Room Tip: We went to the restaurant for lunch so therefore our judgement is limited to the dining room experience
  • Stayed: June 2016, travelled as a couple
    • Cleanliness
    • Service
Thank Marco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2016 via mobile

First of all, the price and star rating is ridiculous for what you actually get. Yes, the view is gorgeous (not from the hotel itself since trees are in the way) but other than that there's nothing else to offer. They offer free breakfast, but the breakfast is literally one small table laid out in the dining room with tables still dirty from previous guest, not to mention it's very un-appetizing, the staff won't acknowledge you unless you get their attention. The hotel itself needs work, the walls look like they're falling apart, not to mention the smell. The room was a joke. The paint was chipping, the bed is literally a folded out spring bed with a pathetic "mattress" and "pillow" making it very uncomfortable. The window opened up to the blue bar next door so if it's open everyone and their mother can physically see inside your room. They need to update the hotel or lower prices and lower the star rating because it's no where near an actual 4-star hotel.

After all I wouldn't recommend this hotel unless you want an overpriced 2!-star hotel.

Stayed: May 2016
1  Thank Tibor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2016

I really love the location of this hotel. Fiesole is like a separate little village with a great view above Florence, and just a short distance away.

This hotel is perched right above, with great views and some Old World charm. It faces a piazza with several restaurants and bars where you can get a nice meal. if you want to avoid the hassle of staying in the tourist section of Florence, I recommend this hotel.

  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank trvlin_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2015

We went with my friend to the restaurant on a tuesday in october. The place was full and the waiter was apparently alone and it seemed we were going to have to wait a bit (we learned the other waiter was sick) but as it looked marvelous we decided to stay. The service was very good and the food excellent! We left extremely satisfied! Thanks to the waiter which i am sorry, i forgot the name

Stayed: October 2015, travelled with friends
Thank Vera B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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