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Reviews (573)
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All reviewstre scalinismall hoteltrain stationextra pillowsside streetcharming hotelno liftwalk in showerquiet locationthree starcakesinside the city wallsheavy luggagemodern bathroomlittle gemwould stay here againexcellent location
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Reviewed 2 January 2018

We only had a one night stay here. Our room was small but comfortable with great art and furnishings. We were in the "Frida" room which is on the second floor and has the balcony as shown in the hotel's picture. FYI, there is no elevator. A shout out to Claudia-she is a great host!

Stayed: December 2017
2  Thank MexicoTraveler67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morotti, Responsabile reception at Albergo San Martino, responded to this reviewResponded 4 January 2018

Hello!

Claudia will be happy to read this ;)
Thank you very much for your kind words and we hope to have you here again!

Sandro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

Lucca was quite a surprise. As walled cities go, this one is very different. The walls are massive, large enough to drive trucks on. We enjoyed wandering streets and getting lost in the narrow alleys.
Albergo San Martino is a nice little hotel. Note that it doesn't have an elevator. Our room was small and the bed was hard, but it was clean and sufficient for our needs. The staff was very friendly and helpful. It's a bit difficult to reach by car and we had a bit of a problem driving to the hotel, Beware of the "forbidden zone." We were directed to turn into this area and are still waiting to receive our fine!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2017

I stayed at Albergo San Martino for 5 nights in November 2017. My room, which I shared with a friend, was in the annex (as I believe they called it). It was lovely, with plenty of space for two of us (with all our luggage!), with a nicely appointed bathroom. The wall paintings and tile floors were particularly nice features. We enjoyed the ample breakfast each morning; it featured cakes, pastries, bread, cheese, meats, juice, fruit, yogurt, eggs, and more. The staff was incredibly friendly and accommodating, which made the experience even more enjoyable. Lucca is a wonderful city that I hope to return to, and I will definitely stay at the Albergo San Martino again.

Room Tip: The annex, around the corner from the main hotel building, has excellent rooms. I did not see the rooms in the sister site, Hotel Diana.
  • Stayed: November 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morotti, Responsabile reception at Albergo San Martino, responded to this reviewResponded 3 December 2017

Ciao Karen,

Thanks for your marvellous words!!! This helps us, it means our efforts finally have a good result!
We are really happy you ejoyed our hotel and our beautiful Lucca. We hope to see you again and soon!

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Reviewed 15 October 2017

We also arrived the day of the Stones concert, completely unaware of it. We stayed 2 days and the staff were so kind and helpful with suggestions on places to eat. We had the balcony room, which was lovely. We had to leave early in the morning and they even made a special effort to get us some breakfast. We loved Lucca and would not hesitate to stay here again.

Room Tip: Ask for the balcony room
  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank Sheila2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albergo S, Responsabile reception at Albergo San Martino, responded to this reviewResponded 19 October 2017

Ciao Sheila,

thank you very much!
Next time you should see the "normal" city without big events, it's a bit different!

ciao ciao,
Sandro

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Reviewed 5 October 2017

The Albergo San Martino is in an excellent location within the medieval city walls and very close to the Duomo. The staff are excellent in all ways and the rooms comfortable. Breakfast is a treat, a prelude to the joys of a lovely Tuscan city.

Room Tip: The downstairs rooms are ideal for disabled visitors.
  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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