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“Disappointing”
Review of Fattoria al Dotto

Fattoria al Dotto
Ranked #1 of 154 things to do in Lucca
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: We're the closest winery to the walls of Lucca (4.5KM) & are a small family run winery producing our own grapes for structured wines, as well as olive oil, which can be purchased in the Cantina or shipped internationally since 2005. We grow and pick the grapes as well as produce the wines all within 1 KM ( .6 miles) of the winery. We invite you to taste our wines (2 whites - Vermentino & a Vermentino with 5% semillon, a Rose' & 5 reds - (San Giovese, Merlot & Syrah - in purity, a blend of the 3 & a "Lucchese Chianti") which are each paired with excellent foods produced locally. Feel free to visit us & learn more about our fantastic wines & their production. We are open Monday-Saturday (1630-2000) for tastings. Closed on Sundays. Also closed the following Italian holidays: Jan 1, 6, Easter Sunday & Easter Monday, Apr 25, May 1, Jun 2, Aug 15, Nov 1, Dec 8, 25 & 26. Large groups feel free to contact us for prices and hours. Contact us for any questions.
Useful Information: Bathroom facilities
Reviewed 2 weeks ago via mobile

We chose to visit this winery based on the Tripadvisor reviews, but unfortunately our visit did not meet our expectations. The booking process was easy, but not necessarily friendliest. The place was within an easy reach from Lucca. We took a taxi.
We had a lovely arrival and were greeted with warmth. We waited for a while some other guests to arrive and had a small introduction of the winery and wine making process. Until this everything worked smoothly. But then.. some more guests started arriving, group by group and things started to get unorganized. We had booked a six wines tasting with appertizers, but were asked atleast four times how many wines had we booked. The wines and snacks were served in an ok pace, but you could not call the event tasting. It was just drinkin six glasses of wine, which were not introduced except the grapes were mentioned. Also the appertizers were not as good quality we expected.
Unfortunately we were left somewhat disappointed. It seemed that there were too many guests and the hosts were unable to handle the service. We also felt a bit pressured to write reviews and purchase their products. We cannot recommend Fattoria al Dotto. There are plenty of other opportunitues in the area.

Thank Tanja R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M F, Director of Sales at Fattoria al Dotto, responded to this reviewResponded 2 weeks ago

Tanja R,

We are sorry we did not live up to your expectations when you visited. (Not making excuses yet with 38 guests, more than a few did not make reservations, we attempt to welcome & serve every client which appears at our cantina) we were slammed at the last moment and basically there was only 1 server.... As we are not a restaurant and have a set menu, we clearly state on the reservation form that the tastings involve "wines with a cutting board of typical cold cuts with bread & various salsas" yet I believe we even accommodated your request on our reservation form of a Vegetarian meal.

When you were seated at your table, you were asked to write a review (& only after returning from holiday) as well as when you left. During the introduction it was mentioned our wines were for sale & able to shipped & you were also asked if you wanted to purchase anything (or ship) when the bill was being settled, after having tasted various wines. We're not really sure how that can be considered pressuring yet we will try to understand that logic and do better in the future.

We'd like to have you visit again the next time you're are in the area so that we can live up to your expectations.

Thank you & have a great day

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Write a ReviewReviews (122)
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"wine tasting"
in 14 reviews
"food pairings"
in 3 reviews
"wine home"
in 3 reviews
"the cantina"
in 2 reviews
"designated driver"
in 2 reviews
"host mark"
in 2 reviews
"winery experience"
in 2 reviews
"chestnut honey"
in 2 reviews
"spent three hours"
in 2 reviews
"wine making process"
in 2 reviews
"beautiful area"
in 2 reviews
"eating and drinking"
in 2 reviews
"informative tour"
in 2 reviews
"great afternoon"
in 2 reviews
"rainy day"
in 2 reviews
"amazing experience"
in 2 reviews
"prosciutto"
in 2 reviews
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8 - 12 of 122 reviews

Reviewed 2 weeks ago via mobile

When we arrived to the vineyard, we were met by Mark, who was the host of the evening. He showed us to our table (everybody gets a private table) and served us the first wines of the evening. We ordered the six wine package, and they were all delicious. All the food was great as well. We had bread with cheese and salmon, different kinds of meat and cheeses, honey (made on the vineyard and the best I've had!) and more. Great outdoor seating with scenic views and fantastic service. Would absolutely recommend!

Thank Hegemykl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M F, Director of Sales at Fattoria al Dotto, responded to this reviewResponded 2 weeks ago

Hegemykl,

It was our absolute pleasure having you visit us and we’re glad that you enjoyed six of our eight wines. We look forward to your next visit so that maybe then you can have the other two, in the meantime safe travels and see you soon.

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Reviewed 2 weeks ago via mobile

Very good wines and food! More drinking than tasting but lots of food to weigh up the alcohol. Lovely experience!

Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M F, Director of Sales at Fattoria al Dotto, responded to this reviewResponded 2 weeks ago

Maria B,

Thank you for visiting our cantina. As it is our nature to be generous with both the food and pours, in the future we’ll try to pour less so one can taste more. Thank you for the suggestion & we hope to have you back soon again.

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Reviewed 2 weeks ago via mobile

Mark our host was very welcoming. The wine pairings were delicious. We fully enjoyed our time there and the price was very reasonable. If you are in the Lucca area it is a must.

Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M F, Director of Sales at Fattoria al Dotto, responded to this reviewResponded 2 weeks ago

Jim R,

Thanks for coming out we’re glad that we were able to make your day. tou’re more than welcome to come back at any time & we look forward to seeing you again.

safe travels

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Reviewed 3 weeks ago via mobile

This was my first wine tasting and it more than exceeded my expectations. The wine was delicious and served in plenty, the food delicious and the view wonderful. Lastly the host was very nice and funny.

Thank Trimathe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M F, Director of Sales at Fattoria al Dotto, responded to this reviewResponded 2 weeks ago

Trimathe,

Thanks for your visit & we're glad we exceeded your expectations.... p[;ease feel free to come back & visit anytime.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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