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“Extremely Disappointed.”

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Park Hotel Ai Cappuccini
Ranked #2 of 24 Hotels in Gubbio
Certificate of Excellence
Reviewed 25 June 2017

This hotel is a member of Small Luxury Hotels...and that certainly "colored" my review. in no way would I call it luxurious!

At check in it was very hot outside (May 2017)...and not until we got to the room did we discover there is NO air conditioning!!! On this hotel's website...and on the slh.com website...the v ry FIRST items listed under description of the rooms is "air conditioning". After several calls we were told "by law they can not turn the air on until June 1st". Well...if that is true...say it on your website! The manger waited more than 24 hours to respond to my request to talk to her.

Also...the room is fine...but the furnishings look right out of the 70"s...black lacquer furniture.

Not impressed.

Room Tip: Look elsewhere...especially if the weather is warm and potentially not having air is a deal-breaker.
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank WilliamWhitmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 1,042 reviews

Reviewed 15 June 2017

This is a beautiful hotel with lovely stone walls and landscaping. It is fully modernized and really warrants a five point rating. However the electronic controls of power, lighting, TVs etc. was really bad. Lights kept coming on and then off through the night. TVs suddenly turned on. It was pretty sad....too much techie stuff is not necessarily a good thing. That said, this hotel is truly lovely.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Worldwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

An absolutely beautiful setting! Close to town but removed so very peaceful. The staff was exceptional! Our dinner in the restaurant was delicious and the breakfast buffet was one of the largest I've seen. Beautifully appointed and large rooms. If you're going to experience the wonderful town of Gubbio, I would highly recommend Park Hotel Ai Cappuccini for your lodging!

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank traveloften2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

My family of four spent one night at the Park Hotel ai Capuccini in March. It was wonderful. The staff was extremely accommodating and had excellent English proficiency. The pool was such a treat for my children after several days of Italian site seeing. My husband and I enjoyed drinks in the quaint bar before dinner. The bartender was wonderful and provided snacks promptly. The all-inclusive meal was outstanding and very filling. The guest rooms were spacious and what I expect from a property of that caliber - very comparable to an American higher-end resort room. We enjoyed the billiards room after dinner. The location was perfect for walking into Gubbio. The hotel staff graciously gave us a late check out so we could explore the village most of the day. This is a great spot for American families.

  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Amy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017

Our stay in the enchanting and interesting small town of Gubbio was definitely enhanced with our overnight here. The staff was friendly and caring. They went beyond the ordinary by helping me recover a purse that was left behind and contacting our driver to coordinate our travel times. The dinner was beautifully served and the choices for breakfast were outstanding. We found the room to be comfortable and adequately supplied. We would definitely recommend this restful and welcoming hotel.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Hoppysun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hotel Ai Cappuccini

Address: Via Tifernate, 06024, Gubbio, Italy
Region: Italy > Umbria > Province of Perugia > Gubbio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Gubbio
#2 Romantic Hotel in Gubbio
Price Range: $200 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Ai Cappuccini 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Park Hotel Gubbio

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