When we stayed here last September we knew we'd be back, though somewhat sooner than expected! This time we knew what to expect and weren't disappointed. The bedroom was the same (comfortable bed, good linen powerful shower). The food was good at lunch and evening meal (which we ate outside) and the prices didn't seem too high compared with Gubbio centre. The staff were as attentive as ever and always prepared to go the extra mile for you (e.g. the barman made me a peach tea from scratch when he didn't have any pre-made...delicious!) with the exception of the breakfast staff (see gripe 1 below). The spa treatments were great and this time used the pool, which was large and good fun. And because of the heat we used the underground car park which kept the car nice and cool and there's direct access to the hotel.
However, not a 5 star review this time.
1) the attentive attitude did not extent to the staff waiting on at breakfast. Much of the time they ignored you (or tried to appear busy when there were so few guests). I had to insist on them preparing a cafe latte rather than drinking the filter coffee which they wanted me to have and they were very slow to replenish empty serving dishes.
2) there is constant awful "musak" played everywhere (even in the lift, and garage). One evening we were sitting outside and for once found some peace...but then the one CD was started again. Please change the music (or embrace the peace and quiet!)
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- Also Known As:
- Park Hotel Gubbio