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Reviews (1,116)
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All reviewsold towngreat hotelmarket squareriver cruisepedestrian areaperfect locationmini barlittle touchesrestaurants and shopsshort walklovely roomsingle roomstaff was very friendly and helpfulwould definitely stay here againpublic transportationthe heart of the citywould highly recommend this hotel
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Reviewed 7 November 2017

I stayed at Hotel Basel for a business trip.
The location is excellent, but that's it. Nothing else about this hotel is outstanding. Rooms are smaller than most people's bathrooms (8 square meters if you want to feel generous). It's impossible not to feel claustrophobic. Beds are spectacularly hard, with stupidly empty pillows. I couldn't sleep at all. And their ventilation system must be in need of some maintenance, as it's spectacularly noisy.
Prison-like, uncomfortable, lacking of any redeeming feature, Hotel Basel is only acceptable if your are absolutely DESPERATE to be minutes away from a Subway sandwich. Never again.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank Ficiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 9 November 2017

Dear Ficiz
Thank you for rating us and sorry that we did not meet your expactations.
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

Located in the pedestrian district of old Basel, the Hotel Basel was a wonderful overnight before our AMA Waterways cruise. The hotel room was wonderful. My husband and I had to ask twice that we heard the receptionist correctly when she said the mini bar in the room was FREE! We also received two free drinks in the restaurant and breakfast(which was awesome). The rate was very reasonable and I would highly recommend the hotel. The hotel was in walking distance of many of the things we wanted to see.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank geshrwh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 9 November 2017

Dear geshrwh
Thank you so much for your review and your nice comments. We like!
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017

Great location in the center of old town. Easy to walk to all attractions. The staff was amazing. They couldn't be more helpful. We actually ate in the two hotel restaurants during our two night stay and both were fantastic. Friday night jazz in the dining room was a real treat. Highly recommended!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank PTrez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 7 November 2017

Dear PTrez
Thank you for rating us. We like!
Best regards
Your Hotel Basel Team

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Reviewed 3 November 2017

Great little hotel in the middle of the Basel center. Comfortable rooms with all you need. Went to see tennis last week. Quarterfinals ended at 1100pm at night. Had a very late dinner at the bar, serves full menu until late at night. Free drink offered from the hotel. Worth the trip. Shops and restaurants in arms lenght. Highly recommendable.

Stayed: October 2017, travelled with family
Thank Andreas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 7 November 2017

Dear Andreas M
Thank you so much for your nice review. We like!
Best regards
Your HOtel Basel Team

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Reviewed 2 November 2017

This hotel was booked for us by a friend and we very much enjoyed our stay. The convenient position was great for sightseeing, mainly on foot but we took advantage of the travel pass provided by the hotel to explore Basel by tram on the circular route.

Food in the hotel was also excellent.

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank FRED100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 3 November 2017

Dear FRED100
Thank you so much for your nice review. We like!
Best regards
Your Hotel basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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