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Ibis Bern Expo
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Reviews (768)
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All reviewsbern expotram stopeasy travelcity centreshower bathroomaccor groupreasonable sizepublic transportno frillsrooms were very cleanpleasant stayhot watertea coffeecouple of nightsbusiness tripfree passold town
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4 - 9 of 768 reviews
Reviewed 13 December 2017

Very good, I really appreciate everything, rooms, services, people, the fact to have a local transport for free, the fact that it is very near to tram station, the breakfast, the employees...
I recommend it

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank abdelm0nam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbern, Manager at Ibis Bern Expo, responded to this reviewResponded 21 December 2017

Dear abdelm0nam

Thank you very much for this wonderful review regarding your stay at Ibis Bern Expo. We are glad that you enjoyed your stay and hope to see you again very soon.

YOUR Ibis Bern Expo Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Excellent staff, well thought rooms where everything fits, even design and a large shower, despite the small size. Very practical to go to the city center in just a few minutes, since tramway 9 is just in front of the hotel.
Only regret, that there are not amenities to make a tea/ coffee in the room.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank krystpap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbern, Manager at Ibis Bern Expo, responded to this reviewResponded 30 November 2017

Dear krystpap

Your wonderful review and your nice comments make us very proud, thank you for taking the time to tell us about your experience at the Ibis Bern Expo.

It is our pleasure to receive such a positive feedback and we are glad you liked the room. Especially your comments about our staff make us very happy and of course we will share your compliments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! :-)

Furthermore, we hope you spent some unforgettable moments in the most beautiful City in Switzerland.

We are sorry that you missed the amenities to prepare a cup of coffee or tea in the room. We would like to inform you that you are always more than welcome to buy a hot cup of tea / coffee at the reception. Furthermore, you can always get hot water free of charge at the reception / bar.

Thank you again for sharing your experience, and we hope to welcome you again very soon.

Best wishes
YOUR Ibis Bern Expo Team

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Reviewed 19 November 2017

Great location, next to tram which takes you into city centre, every 6 mins, so not long to wait if you miss one! Great breakfast and staff helpful and friendly. Rooms good size and mattress comfy, but not the best bed I have slept in. Reasonable size shower/en-suite. Good facilities, although no tea/coffee/refreshments in room, but hotel provides room service 24 hours. Room warm and comfortable with quiet air conditioning unit.

Room Tip: Rooms at front have good views.
  • Stayed: November 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank GinsengJenny45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbern, Manager at Ibis Bern Expo, responded to this reviewResponded 21 November 2017

Dear GinsengJenny45

Thank you very much for your review on TripAdvisor. We are very glad to hear that you felt comfortable around our team and you liked the breakfast. We are more than happy to share your comments with all our employees, thank you very much.

Furthermore, we hope you spent a lot of unforgettable moments in the charming capital of Switzerland. The connections with the public transportation system are indeed very convenient for our guests.

Please note, that we do not offer any room service at the Ibis Bern Expo, but it is always possible to order something from the menu and pick your order up at the restaurant to bring it to your room. Furthermore, you can for example always get hot water free of charge at the reception. We are a two star hotel and part of the Accorhotels chain. All our amenities, furnishing, toiletries etc. are standard for the Ibis hotels. Should you wish to stay in a more upscale hotel with larger rooms, please check the Accorhotels website. We offer several brands in the center of Bern with larger rooms and other amenities. Prices vary per location, brand and seasonality. For your next stay, we can for example strongly recommend the Novotel Bern Expo; located in the same building.

We hope to welcome you again very soon.
YOUR Ibis Bern Expo Team

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Reviewed 31 October 2017

This hotel is located near the exhibition center where the tramway leads directly to the city center and the Gurten funicular. Hotel complex combined with Novotel where we had dinner. 20 minutes walk to the old town (to see). Very modern with tv and wi-fi in the room

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank LafAdvice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbern, Manager at Ibis Bern Expo, responded to this reviewResponded 2 November 2017

Dear LafAdvice

Thank you very much for your personal feedback regarding your stay at Ibis Bern Expo. Great you enjoyed the location of our hotel complex and we hope you spent some unforgetable moments in the charming City of Bern.

We would be very happy to welcome you again.
YOUR Ibis Bern Expo Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

I booked this place just two days before my stay and realized at my arrival, that the announced daily rate would have been ten Swiss Francs less... Well, I got charged what I booked my room for. The place is centrally located to get in town or attend anything at the nearby exposition centre, sports venues etc.
However, I decided there that I would add breakfast to my booking and paid an extra 16 Francs for it. What a mistake! No one asked in the morning if I had booked breakfast or not and simply everyone could get breakfast. And it was simply less than average and certainly not worth 16 Francs...
Anyway, staff in general was very friendly, the room clean and comfortable and wifi worked excellent. However, these are the things I've expected at Ibis standard anyway...

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank SwissGuyWinti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbern, Manager at Ibis Bern Expo, responded to this reviewResponded 25 October 2017

Dear SwissGuyWinti

Thank you very much for your personal review regarding your stay with us. First of all, we are very glad to hear that you felt comfortable around our team, you liked the cleanness and our WiFi. With pleasure, we will share your comments with our employees.

Our prices are competitive for the city of Bern and especially for our unbeatable location. Prices in Bern are unfortunately generally considered quite high. We always encourage guests to book in advance for the best available rates. Please note that the announced daily rate is always shown without breakfast and City Taxes (CHF 5.70 per person and night). We are sorry that our price for breakfast did not meet your expectations; please allow us to express our sincerest apologies. We are especially surprised as the value of our breakfast buffet has been increased a few weeks ago with new products. Please note that the costs of CHF 16.00 are comparable with similar restaurants & hotels in the City of Bern. The more, we can reassure you that we have our breakfast team checking the room number of our guests. It might be that we miss someone, for example in case a food delivery arrives.

We hope to see you again very soon.
The Ibis Bern Expo Team

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